This course adds value to learners involved in the debt recovery process and intends to up-skill the learner with the most effective debt collecting strategies.

The course outlines effective communication, negotiating skills as well as the effective use of correspondence in collecting debt.

It intends to eliminate the frustration of recovering debt from debtors and create a systematic communication approach to ensure debt is recovered.

Finally this learning provides learners with the knowledge and understanding of the principles applied within the debt collecting process.