WHO SHOULD ATTEND?

This two-day course is suitable for Secretaries, Personal Assistants, Executive Secretaries, Secretarial Support Staff, Clerical Staff, Administrative Staff, Supervisors and Junior Management

Practical language usage

Good writing is clear, unpretentious and error-free.

Clumsy sentence structure draws attention away from your ideas.

Faulty spelling undermines confidence in your ideas.

Clumsy punctuation can distort your ideas.

This part of the course is intended to help you clarify your message by using the technical “tools” of the language to assist your reader to grasp your point – in other words, to communicate more effectively.

• Punctuation for sense

• Common spelling problems in English

• To hyphenate or not?

• What are paragraphs for?

• Concord – watch that verb!

• The uses and abuses of the apostrophe s

• An “open” section to discuss practical writing problems that you experience

The art of writing, including mind-mapping

Writing is above all, for communication – for conveying ideas and feelings from your mind to another.

It should not entail torturous wrestling and writhing.

Increase the power of your communication by ensuring that your writing is clear, concise, consistent and coherent.

• Remembering your readers

• Using plain, unpretentious style

• Mind-mapping the unmanageable mind

• Structuring your communication

• Paragraphing for clarity and fluency

• Being brief, concise and coherent

Compiling reports, memoranda and letters and editing your own writing

Various activities and aspects directly related to the business of your organisation are reflected in written documents.

Many people do not read these documents, or misunderstand them because they are badly compiled.

Discover the best format for memos, letters and other business-related correspondence.

Evaluating and improving your writing is like playing a musical instrument, sports… any hobby – it has to be practised all the time in order to be truly effective.

In order to ensure accurate and correct compilations, constant evaluation is valuable.

Analyse how to edit and evaluate what you have written to increase clarity and effectiveness.

• The impact of poor writing on the image of your organisation

• Planning your written document: Structure

• Drafting your written document: Content

• Achieving cohesiveness, conciseness, clarity and correctness

• Brightness – instilling liveliness into your writing

• Analysing and editing your writing

ASSESSMENT OF LEARNERS

Learners who attend this training will receive a “Certificate of Attendance” directly after the training.

Assessment entails the completion of a Portfolio of Evidence and if being assessed as competent, the learner will be awarded 5 credits on NQF Level 4.

In this case, a “Certificate of Competence” will be issued representing the credit values and NQF Level.

Entry-level requirements for assessment according to the Unit Standard:
The credit calculation is based on the assumption that learners are already competent in terms of the following outcomes or areas of learning when starting to learn towards this Unit Standard:
NQF Level 3: US: Write/Present/Sign Texts for a Range of Communicative Contexts.