The Consumer Protection Act: The control of unfair contract terms and unconscionable conduct under the Act 2024


The course will consider the rules under the Consumer Protection Act and reg 44 of the Consumer Protection Act Regulations relevant to the control of unfair contract terms and unconscionable conduct.

How the rules apply to business-to-small business contracts and franchising contracts will also be considered. Relevant case law by courts and the National Consumer Tribunal will be critically considered. Proposals will also be made on how the provisions in the Act and regulations could be improved.

Join us for this three-hour course.

When and where?

26 February 2024, 14:00 to 17:00 SAST

This course will be held remotely, most likely on Zoom.

Who will benefit from this course?

Attorneys, advocates, magistrates, in-house legal counsel, compliance officers


Tjakie Naude is a Professor of Private Law at UCT, where she teaches the Law of Contract, including Specific Contracts, and Consumer Protection. She is a co-editor of Naude and Eiselen (eds), Commentary on the Consumer Protection Act, which is updated annually and is the leading commentary on this legislation and widely cited. Her research has been cited by the Constitutional Court, the Supreme Court of Appeal, High Courts, the National Consumer Tribunal and the Consumer Goods and Services Ombud, amongst others.

How much?

R1,080 per person


A certificate of attendance from UCT will be awarded to students who attend the entire course.

Contact Details
Contact Person:
Don Coue
Contact Email:
don.coue [at]
Course Details
Course Duration:
3 hours
Course Delivery Method:

E-learning E-learning

R1 080, 00
Course Fee Includes:
any course material.




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