Assertiveness

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Course Outcomes

  • Recognise the link between assertiveness, confidence and self-esteem
  • Identify the best approach to use when voicing ideas and opinions to colleagues and senior managers
  • Handle difficult situations and people confidently and assertively
  • Deal with criticism, confrontation, anger, and negativity effectively and positively
  • Overcome feelings of apprehension and understand the importance of language and body language to assertiveness
  • Use assertiveness techniques for dealing with bullies and aggressive people
  • Learning to say no
  • Develop techniques for better working relationships using assertiveness

For more information, please visit www.imsimbi.co.za

Contact Details
Contact Person:
Julius Matose
Contact Email:
julius [at] imsimbi.co.za
Course Details
Unit Standard:
252027
NQF Level:
Level 5
Credits:
6
Course Duration:
2 Days
Course Delivery Method:

E-learning E-learning

Blended Blended

In Class In Class

Presented Presented Courses

In House In-House

Cost:
on request
Course Fee Includes:
Assessment, Moderation, Certifification

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