Business Administration Services FETC

Purpose of the Training

All candidates wishing to have a career in administration as a personal assistant, office administrator, secretary, receptionist, legal secretary will find this qualification your steppingstone into a career. This course can be offered as a 12-month or 6-month programme made up of six modules each. The learnership programme will be offered as a 12-month programme. A module is scheduled every month or every two months depending on the duration selected for training. In between, the learners need to apply what they have learnt and prepare their Portfolios of Evidence. The programme can be offered to employees in a workplace or as a tertiary student course.

This qualification is for any individual who is or wishes to be involved in the administration function within any industry, or non-commercial venture/organization. The core component of the qualification offers the learner knowledge and skills in the management of records, comprehension of written and verbal texts, business writing, problem solving, ethics, cultural awareness, self-management and self development, project teamwork and business policies and procedures. The qualification, through its elective component, enables the learner to specialize in areas of administration such as reception, executive administration, financial literacy, relationship management, legal knowledge, communication, project administration and support, call centre administration and human resources.

For more information, please visit www.imsimbi.co.za