Negotiation Skills
COURSE OUTCOMES
Upon completing this course, the learner should be able to: Describe the main sources of conflict Describe appropriate techniques to manage conflict Negotiations and other strategies to resolve conflict Prepare for negotiations Identifying various negotiation strategies including: distributive, integrative, positional, principled, interest based, target-specific bargaining and problem solving Engage in negotiations Processes include use of experts, brainstorming, trade-offs, linkages and or concession.Finalise negotiations and communicate agreements Evaluate negotiation processes
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