Business Communication Skills

Advertisement

Business Communication Skills

Develop the fundamental skills required for effective and professional business communication both verbal and written.

HOW YOU WILL BENEFIT

•    Develop a more confident communication style
•    Analyse your target audience and apply appropriate communication methods
•    Become a stronger communicator in terms of content and delivery
•    Communicate across internal departments, and with customers and suppliers, in a more clear and responsive manner
•    Practise and evaluate your communication skills for continuous development

WHAT WILL BE COVERED

•    Understand the core components of effective communication
•    Identify and analyse your target audience
•    Explore the various methods of communicating including letters, emails, reports, presentations, meetings, telephone and social media
•    Design the content of your message to be clear and concise, and use appropriate language
•    Handle enquiries in a responsive and unambiguous manner
•    Understand the importance of active listening
•    Improve your vocal delivery and adjust your body language
•    Understand communication across hierarchal levels
•    Evaluate the effectiveness of your communication, understanding the importance of feedback and review.
•    Practice communicating by presenting message content verbally

You can view all our courses HERE

KZN Business Training Centre

 

Contact Details
Contact Person:
Call us on: +27 (0)31 267 1229
Contact Email:
sales [at] kznbtc.co.za
Course Details
Credits:
Non-Credit Bearing
Course Duration:
1 Day
Course Delivery Method:

Blended Blended

In Class In Class

Distance Distance

Presented Presented Courses

In House In-House

Cost:
Contact us at +27 (0)31 267 1229 or [email protected] and we will send your a full course outline and quotation based on your requirements
Course Fee Includes:
Our public course fee includes facilitated training, course materials, the venue, a light lunch and refreshments. Onsite training at your venue can be arranged on mutually suitable dates - please contact us to request a quotation.


Advertisement



Advertisement


Advertisement


Advertisement


Google News




Advertisement




Advertisement