Performance Management - NQF4


Performance Management - NQF4

In today’s economic environment, organisations set themselves apart by having clear goals and objectives, and holding themselves accountable for achieving these objectives. 
Many struggle to cascade the high-level strategy through the teams in the organisation and then down to individuals.  Performance Management is an ongoing process, yet many organisations conduct this as an event.  Ongoing monitoring and conducting regular Performance Reviews are critical to this success.  


  • Line managers and supervisors at any level who have a passion for meeting their business objectives
  • Managers who concern themselves with developing people and encouraging their success
  • All persons who need to manage individual and team performance  


  • People will be focused on the objectives that align with the organisation's goals
  • Delegates will be able to set performance goals and measures for teams and individuals; formulate development plans; and monitor and evaluate performance
  • Delegates will know how to encourage high performers and be able to direct their subordinates when performance goals are not being met
  • There is clarity in terms of what is required of people


  • The purpose of Performance Management
  • Setting SMART performance goals and aligning these with business strategy
  • Quantifying performance measures for teams and individuals
  • Communicating the goals and performance measures, and obtaining buy-in
  • Focusing on developing people’s skills and competencies through the formulation of development plans
  • Measuring performance through evaluation techniques
  • Measuring performance and values
  • Focusing on strengths and opportunities for improvement
  • Identifying reasons for poor performance and determining corrective actions
  • Ongoing monitoring and re-alignment
  • Providing feedback in a constructive, positive manner

You can view all our courses HERE

KZN Business Training Centre

Contact Details
Contact Person:
Call us on: +27 (0)31 267 1229
Contact Email:
sales [at]
Course Details
Unit Standard:
NQF Level:
Level 4
Course Duration:
2 Days
Course Delivery Method:

Blended Blended

In Class In Class

Distance Distance

Presented Presented Courses

In House In-House

Contact us at +27 (0)31 267 1229 or [email protected] and we will send your a full course outline and quotation based on your requirements
Course Fee Includes:
Our public course fee includes facilitated training, course materials, the venue, a light lunch and refreshments. Onsite training at your venue can be arranged on mutually suitable dates - please contact us to request a quotation.




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