Team Leader


Team Leader

“Be a leader, not a boss” 

A team leader should be someone who provides guidance, instruction, direction and leadership to a group of individuals for the purpose of achieving results. The role requires so much more than simply tasking others.
We have developed this course to assist team leaders in gaining a better grasp of the roles and responsibilities expected of them. We aim to help team leaders to recognise they have accountability for the performance of the team, and to provide them with the techniques and tools to be able to create high-functioning teams.
This course is both practical and informative. We assist participants to develop the confidence to take ownership of their team leader role, and to enhance their motivation to organise and support their teams to deliver great results.


  • Anybody involved in managing teams and ensuring that organisational standards are met
  • Managers, Junior managers and aspirant managers
  • Team leaders that are involved in delegating and monitoring work
  • Business owners


  • Team and individual performance improve
  • Organisation and tasking of work are clearly communicated
  • The potential of the team is realised for the benefit of the business
  • Delegates will develop confidence in applying proven techniques for managing their teams effectively
  • Team leaders will be encouraged to develop positive working relationships with their subordinates and colleagues


  • The role of the team leader including taking on the mantle of being a “leader”
  • Responsibility of team leaders in relation to their job description and their team
  • Authority, responsibility and accountability of the team leader
  • The purpose of the team and what is meant by the term ‘team
  • Defining the role and expected outputs of each team member
  • Identifying the team’s stage of development
  • Analysing team member’s individual styles
  • Setting performance standards, tasks and deadlines for individuals and teams
  • Obtaining commitment from team members and empowering them to fulfil their roles
  • Managing risks and dealing with challenges that could face the team
  • Using organising tools and methods to enhance productivity and track and monitor output
  • Taking corrective action when objectives are not being met

 You can view all our courses HERE

KZN Business Training Centre

Contact Details
Contact Person:
Call us on: +27 (0)31 267 1229
Contact Email:
sales [at]
Course Details
Unit Standard:
NQF Level:
Level 4
Course Duration:
2 Days
Course Delivery Method:

Blended Blended

In Class In Class

Distance Distance

Presented Presented Courses

In House In-House

Contact us at +27 (0)31 267 1229 or [email protected] and we will send your a full course outline and quotation based on your requirements
Course Fee Includes:
Our public course fee includes facilitated training, course materials, the venue, a light lunch and refreshments. Onsite training at your venue can be arranged on mutually suitable dates - please contact us to request a quotation.




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