Delegation & Motivation Training


Course Overview

Delegation is one of the hardest skills for a manager to master. However, the skill can be learned. This workshop will explore many of the facets of delegation: when to delegate, and who to delegate to. We will also go through the delegation process step by step, to see where the pitfalls lie, and what we can do about getting around them.

We will also look at why employees who feel they are valued and recognised for the work they do are more motivated, responsible, and productive. This workshop will help supervisors and managers create a more dynamic, loyal and energised workplace. It is designed specifically to help busy managers and supervisors understand what employees want, and to give them a starting point for creating champions.

This workshop includes dynamic trainee/trainer interactions and discussions, written and oral exercises, case studies, reflection, quizzes and a workbook for each participant to take back to the workplace.

Target Audience

This workshop is designed for supervisors, team and/or section leaders who are relatively new to their role or who have had little or no previous training in the basics of people management.

Course Overview

SECTION 1: Why delegate?
1. Advantages and Disadvantages
2. Self-Assessment

SECTION 2: What is Delegation?

SECTION 3: Picking the Right Person

SECTION 4: The Delegation Meeting

SECTION 5: Levels of Authority

SECTION 6: Giving Instructions

SECTION 7: Communication Skills

SECTION 8: Monitoring Delegation

SECTION 9: Giving Feedback

SECTION 10: Becoming a Good Delegator

SECTION 1: What is Motivation?

SECTION 2: Supervising and Motivation
1. The Carrot, The Whip, and The Plant
2. Identifying Motivators

SECTION 3: Motivational Theories
1. Maslow and Herzberg’s Motivational Theory
2. Personal Motivators

SECTION 4: Fear and Desire

SECTION 5: Setting Goals

SECTION 6: The Role of Values

SECTION 7: Creating a Motivational Climate

SECTION 8: Expectancy Theory

SECTION 9: Applying Your Skills
1. Situational Analysis
2. Case Studies

SECTION 10: Designing Motivating Jobs

SECTION 11: A Motivational Checklist

Contact Details
Contact Person:
Rachel Johnson
Contact Email:
rachel [at]
Course Details
Course Duration:
1 Day
Course Delivery Method:

E-learning E-learning

Blended Blended

In Class In Class

Distance Distance

Presented Presented Courses

In House In-House

On Demand On Demand

R2,595 ex vat (contact us for our excellent on-site, Google Meet and e-learning rates)




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