Middle Management Training and Leadership Training - Durban

This Effective Leadership and Management Training Programme - which we run publicly and inhouse throughout South Africa – is aligned to Unit Standard 120300.

It is designed for middle managers and supervisors to:
- Build their managerial competencies
- Improve their interactive skills
- Increase their confidence and skills in delegating
- Lead their teams more effectively

Suitable for:   Managers and Supervisors

Course duration:  3 days

NQF level:  5

Course content and outcomes:

• Management and leadership – how do they differ?
• Understanding different leadership styles - and when to apply them
• Key competencies for leadership and relationship building
• Trust – what it is, and how to build it in the workplace
• Determining direction, objectives and goals:
• Ensuring alignment with the organisation’s vision, mission and objectives
• Creating order and structure:
• Organising
• Allocating work and role clarification
• Recruiting, orienting and inducting
• Ensuring delivery:
• Root-cause analysis
• problem solving and decision making
• Efficient reporting
• Building morale and capability:
• Teamwork, coaching and guiding
• Managing performance:
• Effective planning, coaching, guiding and reviewing
• Conflict handling skills:
• Thomas Kilmann Conflict Modes
• The “Third Side” perspective

Click here to view our Middle Management Training Courses on our website