Supervisory Skills Training - Port Elizabeth

Through this Supervisory Skills Training - which we run publicly and in-house throughout South Africa - delegates will gain a solid grounding in all the supervisory and line-management competencies (Aligned to Unit Standard 10981: NQF level 4: 12 credits).

Suitable for:   Supervisors, Team Leaders, Line Managers

Course duration:  4 days

NQF level:  4

Course content and outcomes:

Through this Supervisory Skills Training course, delegates will acquire the following skills and competencies:

• The transition from worker to leader
• Common mistakes to avoid
• The cornerstones of supervision, management and leadership
• Competence, Confidence, Fairness, Trust, Respect
• Critical interactive competencies:
• Communication
• Planning
• Delegation
• Effective meetings
• Time management
• Handling interruptions
• Determining direction, objectives and goals
• Ensuring alignment with the organisation’s vision, mission and objectives
• Creating order and structure
• Organising
• Allocating work and role clarification
• Designing and leading teams
   
• Recruiting, orienting and inducting
   
• Ensuring delivery
• Root-cause analysis, problem solving and decision making
• Efficient reporting
• Building morale and capability
• Teamwork, coaching and guiding
• Managing performance
• Effective planning, coaching, guiding and reviewing

Click here to view all our Supervisor Training Courses on our website
Click here to view our Supervisory Skills Training Course on our website
Click here to view our Management Training Courses on our website