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Digicall Learning Academy (Pty) Ltd
Digicall Learning Academy (Pty) Ltd
Digicall Learning Academy is a registered & provisionally accredited learning, development, consulting & recruitment provider.
Digicall Learning Academy We specialise in the Customer Service, Call Centre & Short Term Claims Transactional Processing fields.
Our solutions are flexible, modular and unique - the delivery model ensures transference of skill and allows us to provide you with a guarantee of competence improvement and return on investment.
We consider ourselves an evidence driven team that is learner and customer centered.
- Our offering includes:
- Learning solutions in Claims, Customer Service and Supervisory fields
- Recruitment & Selection of transactional processing, claims & contact centre staff
- RPL Assessments
- Registered Assessing on new Contact Centre Unit Standards Registered Moderation on new contact centre unit standards
- Provision of your own "branded academy"
- Needs Analyses
- Agent Telephone Competence Assessments
- On the Job coaching
- Quality Assurance
2011 Courseware list and library.docx
| Accreditation status | : | Provisional Accreditation |
| ETQA |
: | Service SETA |
| Decision #: |
: | 2557 |
| Area |
: |
Eastern Cape Free State Gauteng KwaZulu-Natal Limpopo Mpumalanga Northern Cape North West Western Cape |
| Contact details |
: | Click here for more contact details |
| Email |
: | Click here to email the provider |
| Website | : | http://www.digicall-learningacademy.co.za |
This company is listed under
Call Centre & Contact Centre TrainingCommunication Skills Training
Customer Service and Frontline
Executive Education & Training
Human Resources & Industrial Relations Training
Industry Specific Training
Life Skills Training
Marketing and Advertising Training
Presentation Training
Sales Training
Secretarial & Admin Training
Supervisor & Junior Management
Team Building Training
Time Management Training