Foster-Melliar is a service management consultancy that specialises in assisting organisations to improve efficiencies and profitability through better alignment of their IT services with business needs.

Certificates:

• ITIL Foundation Certificate in IT Service Management (V3)
• ITIL Foundation V2-V3 Bridge
• ITIL Intermediate Lifecycle Stream Service Operation Service Transition Service Design Service Strategy Continual Service Improvement
• Capability Stream Operational Support and Analysis Planning, Protection and Optimisation Service Offerings and Agreements Release, Control and Validation Managing Across the Lifecycle
• ITIL Service Managers
• Service Manager Bridge
• Managers Certificate in ICT Infrastructure Management
• Information Security Management Principles
• COBIT
• PRINCE2 Foundation
• PRINCE2 Practitioners
• Achieving ISO/IEC 20000 Certification
• ISO/IEC 20000 for Consultants
• Polestar ITIL
• ITSM Awareness Business Simulation

Foster-Melliar took the lead in the adoption of IT Service Management (ITSM) in South Africa in 1994 and rapidly established itself as the leader in the BSM, ITIL, IT Service and Security Management arenas.

Through the use of globally recognised Best Practices and Business Management methodologies and with the aid of leading technologies, education and consulting services, Foster-Melliar assists organisations to improve their processes, effectiveness and governance compliancy.