People Solutions, with its Head Office based in Durban and a national delivery infrastructure was established with the aim to support the National Skills Development Strategy initiative, a sustained programme by the Department of Labour to identify skills shortages and to train people, thereby achieving enhanced business performance, job creation as well as sustainable livelihoods for all.

Head Office - KZN
Unit 7 Lakeside Building
Derby Downs Office Park
University Road
Westville
Durban
(031) 267 1455

Gauteng
Bentley Office Park
Building 7
67 Wessel Road
Rivonia
Johannesburg
(011) 807 4830

Western Cape
14 Northgate Business Park
Gold Street
Northgate Estate
Brooklyn
Cape Town
(021) 510 3293

People Solutions are presently involved in the delivery of training interventions across Industry Sectors.

OUR OFFERINGS

People Solutions offer the following specialised Learning Solutions:

Corporate Soft Skills:

Learning Programmes

•Assertiveness
•Time Management
•Telephone Management Skills
•Conflict Handling
•Conflict Management
•Problem Solving
•Stress Management
•Business Writing Skills
•Service Excellence
•Finance for non financial people
•Presentation skills
•Selling skills
•Telesales
•Interpersonal skills
•Power speaking
•Report writing
•Business etiquette
•Secretarial and administration
•Service excellence for sales consultants
•Debt collection Management Training

•Leadership
•Coaching and Mentoring
•Negotiation skills
People Solutions offer the following solutions:

•Learnerships
•Qualifications
•National Certificate in Contact Centre Support NQF Level 2 (agents)
•National Certificate in Contact Centre Operations NQF Level 4 (Team Leaders)
•Customized Skills Programmes
•Workshops
•Seminars
•Public Training
•Customized Learning Solutions
•Project Management of learnerships
•Assessment and Moderation
•Recognition of Prior Learning and Talent Development Strategies
•Voice and Accent
•Spoken and Written English
•Listen and Key
•Cultural Sensitization – UK and USA
•Transcriptions – Legal and Medical
•Specialised Debt Collection
•Emergency Services Qualifications

•National Certificate in Contact Centre Support NQF Level 2 for Contact Centre agents
•National Certificate in Contact Centre Operations NQF Level 4 for Contact Centre Team Leaders
•National Certificate in Business Administration – Level 3
•National Certificate in Business Administration – Level 4

Articles from People Solutions

* Facing up to the challenge