BREAKING GROUND

Inspiring dreams. Realising potential

"Some see things and they say 'Why?' I dream things that never were, and I say 'Why Not?'" George Bernard Shaw

Breaking Ground is in the business of inspiring people and organisations to reach higher and go further than they ever imagined. Meticulous research and preparation precedes the speed and efficiency with which we align to standards, implement the design, development and facilitation of our practical, learning and development solutions.

We are never frenetic. Years of experience have taught us that speed and efficiency is most effectively achieved in an environment that is calm, empowering and inclusive.

We specialise in:

• Contact center solutions;

• Management training;

• Inspiring individuals and teams;

• Customer care.

Whether upskilling call centre agents and managers, maximising team effectiveness, or empowering individuals with the ability to ‘WOW! customers, we follow a time-proven, intensely personal, hands-on methodology.

• We find out who you are, what you do, where you want to change and what your needs are.

• We then design and facilitate what you need according to your very specific requirements.

• Afterwards, we support you in sustaining the change, making sure the transfer of skills is seamless and effective.

As a black empowered, Services SETA-accredited organisation, we see our role as helping to inspire dreams and realize potential. To find out how, contact us at P. O. box 13104, N1 City, 7463, Cape Town. Tel; 021 558 9801; Fax 021 558 3513, www.breakingground.co.za