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Central Business Academy

Central Business Academy, through its involvement with developmental projects in the Free State with its partners, Central University of Technology of the Free State (we handle their practical short courses for entrepreneurial development) and in conjunction with Central Business Incorporated and the Mangaung Municipality; has learned that no institution caters for the disadvantaged business students which only had limited education possibilities in a practical, affordable way.

Accreditation status : Full Accreditation
ETQA
: Services Seta
Decision #:
: 0767
Area
: Distance Learning
Free State
Gauteng
Limpopo
Mpumalanga
Northern Cape
North West

Contact details
: Click here for more contact details
Email
: Click here to email the provider
Website : http://www.centralbusinessacademy.co.za

This company is listed under

Assessor, Moderator, SDF and ETDP
Call Centre & Contact Centre Training
Communication Skills Training
Computer Skills
Customer Service and Frontline
Diversity and Change Management
Entrepreneurs and Small Business
HIV/AIDS Awareness Training
Industry Specific Training
Life Skills Training
Marketing and Advertising Training
Presentation Training
Project Management Training
Retail and Wholesale Training
Sales Training
Secretarial & Admin Training
Supervisor & Junior Management
Team Building Training
Time Management Training
Courses
10006 Demonstrate Understanding of Entrepeneurship NQF Level 2 1 Credit
10007 Identify, analyse and select Business Opportunities NQF Level 1 3 Credits
10009 Demonstrate Ability to Start and Run a Business NQF Level 1 3 Credits
10349 Input data received onto appropriate computer packages within a Contact Centre NQF2
10353 Meet performance standards within a Contact Centre NQF2
10354 Contribute to a diverse working environment in a Contact Centre NQF2
10358 Apply In-bound Contact Centre operations within a commercial environment NQF2
113827 Operate the fleet NQF4
113833 Manage customer satisfaction in a road transport activity NQF4
113834 Apply standard operating procedures and practices NQF4
113835 Manage logistics operations NQF4
113839 Manage road transport work teams NQF4
113841 Transport freight NQF4
113853 Apply strategic road transport management principles NQF5
113924 Apply basic business ethics in a work environment NQF2
114215 Mentoring
114618 Monitor Productivity in a Business Venture NQF4
114887 Prepare a vehicle for deliveries NQF3
114889 Record Transactions NQF2
114890 Perform office functions in a wholesale and retail outlet NQF2
114891 Count stock for a stock-take NQF2
114892 Dispatch Stock NQF3
114893 Pack customer purchases at point of sales NQF2
114894 Process payment at a Point of Sales (POS) NQF2
114895 Define the core concepts of the wholesale and retail environment NQF2
114896 Receive Stock NQF3
114897 Administer deliveries NQF2
114898 Minimise defaulting customer accounts NQF3
114899 Maintain the customer's account NQF2
114902 Operate a computer in a Wholesale/Retail outlet NQF2
114903 Interact with Customers NQF2
114904 Implement Promotional Instructions NQF2
114906 Mark merchandise and maintain displays NQF2
114908 Apply food safety practices in a wholesale and retail outlet NQF2
114910 Implement food-handling practices in wholesale and retail outlet NQF2
114911 Resolve customer queries/complaints NQF3
114912 Maintain a safe and secure wholesale and retail environment NQF2
114919 Offer a credit facility NQF2
114974 Apply basic skills of customer service NQF2
115753 Assessors Training NQF Level 5 15 Credits
115759 Moderators Training (NQF Level 6) 10 Credits
115931 Explorer and Internet Advance NQF4
116164 Demonstrate an understanding of the importance of marketing NQF1
116930 Powerpoint Intermediate NQF3
116931 Internet Course NQF2
116932 Windows Course NQF2
116938 MS Word Course Basic NQF 1
116940 Excell Intermediate NQF3
116945 E-Mail Course NQF2
117156 Interpret Basic Financial Statements NQF4
117867 Demonstrate basic knowledge of computers NQF1
117871 Facilitation Course NQF 5
117871 Facilitation Course NQF 5
117877 Coaching
117887 Complete basic business calculations NQF2
117899 Pick stock in a distribution centre/warehouse NQF2
117900 Plan self development NQF2
117902 Use generic functions in a Graphical User Interface (GUI)-environment NQF1
117927 Access Course NQF3
118028 Supervise Customer Service Standards NQF4
118029 Supervise housekeeping and hygiene in a store NQF4
118030 Supervise POS Operations NQF4
118033 Supervise promotional Activities NQF4
118037 Supervise sales performance NQF4
118043 Supervise stock counts NQF4
118045 Supervise implementation of loss control measures NQF4
119666 Determine Financial Requirements of a New Venture NQF2
119667 Identify the composition of a selected new venture's industry/sector and its procurement systems NQF2
119668 Manage Business Operations NQF Level 2 8 Credits
119669 Match new venture opportunity to market needs NQF2
119670 Produce a Business Plan for a New Venture NQF 2
119673 Identify and Demonstrate Entrepeneurial Ideas and Opportunities NQF2
119674 Manage finances for a new Venture NQF2
120313 Career Guidance
120372 Explain fundamentals of project management NQF4
120373 Contribute to project initiation, scope definition and scope change control NQF4
120374 Contribute to the management of project risk within own field of expertise NQF4
120375 Participate in the estimation and preparation of cost budgets for an element of work and monitor and control actual cost against budget NQF4
120376 Conduct project documentation management to support project processes NQF4
120377 Identify, suggest and implement corrective actions to improve quality NQF4
120379 Work as a project team member NQF4
120380 Evaluate and improve the project team's performance NQF5
120381 Implement project administration processes according to requirements NQF4
120382 Plan, organise and support project meetings and workshops NQF4
120383 Provide assistance in implementing and assuring project work is conducted in accordance with the project quality plan NQF3
120384 Develop a simple schedule to facilitate effective project execution NQF4
120385 Apply a range of project management tools NQF4
120386 Schedule project activities to facilitate effective project execution NQF4
120387 Monitor, evaluate and communicate project schedules NQF4
120388 Supervise a project team of a developmental project to deliver project objectives NQF5
12153 Business Writing Skills NQF Level 4 5 Credits
12537 Identify personal values and ethics in the workplace NQF1
13883 Apply out-bound Contact Centre Operations within a commercial environment NQF3
13885 Provide Information to customers in a Contact Centre
13912 Apply knowledge of self and team in order to develop a plan to enhance eam performance NQF3
13929 Co-ordinate meetings, minor events and travel arrangements NQF3
13930 Monitor and control the receiving and satisfaction of visitors NQF3
13932 Prepare and process documents for financial and banking processes NQF3
13933 Plan, monitor and control an information system in a business environment NQF3
13934 Plan and prepare meeting communications NQF3
13936 Outline the Legal Environment of a Selected Industry NQF3
13952 Demonstrate basic understanding of the Primary Labour Legislation that impacts on a Business Unit
13994 Identify and discuss different types of business and their legal implications
13999 Process financial transactions NQF4
14342 Manage time and work processes within a business environment NQF2
14444 Demonstrate an Understanding of a General Business Plan and Adapt it to a Selected Business Idea NQF Level 1 7 Credits
14667 Describe and Apply the Management Functions of an Organization NQF4
15091 Plan to Manage One's Time NQF1
19960 Merchandise Chillers and freezers in a retail store NQF3
20188 FETC Real Estate NQF 5
20188 Real Estate PDE Exam Workshop
23654 National Certificate: Management NQF 3
242810 Apply the Budget Function in a business unit NQF4
242811 Manage time and the work process in a business environment NQF3
242812 Induct a new member into a team NQF3
242814 Investigate and explain the structure of a selected workplace or organisation NQF3
242816 Conduct a formal meeting NQF4
242820 Identify and keep the records that a team manager is responsible for keeping NQF3
242821 Indicate the Role of a Team Leader Ensuring that a Team meets an Organization's Standards NQF3
243189 Manage Personal Finances NQF1
243671 Deliver stock to stores NQF2
243672 Maintain the Stockroom NQF3
243673 Identify the role of the fast moving consumer goods merchandiser in the wholesale and retail industry NQF2
243678 Grant credit to customers NQF3
243679 Recommend orders for clients in a fast moving consumer goods environment NQF3
243680 Take orders from Customers NQF3
243681 Uplift stock for return NQF3
243712 Address customer queries in a wholesale environment NQF3
243804 Replenish stock in a Retail Business NQF2
252191 Identify internal and External Stakeholders NQF4
252192 Demonstrate an understanding and define the nature and role of marketing communications NQF4
252193 Identify Customers of the business NQF4
252194 Meet marketing performance standards NQF4
252196 Describe features, advantages and benefits of a range of products NQF4
252197 Identify and utilise marketing resources to meet objectives NQF4
252198 Demonstrate an understanding of creative principles of marketing communications NQF4
252199 Explain and implement the direct mail production process NQF4
252200 Implement Activity plans to meet agreed deadlines NQF4
252201 Work as a member of a marketing team NQF4
252202 Deal with brand, product and service promotions NQF4
252203 Demonstrate an understanding of the target Market NQF4
252204 Monitor marketing information flow and collect process marketing data NQF4
252205 Follow Sampling Requirements NQF4
252206 Demonstrate an understanding of product positioning NQF4
252209 Instill in myself a personal marketing culture NQF4
252210 Handle a range of customer complaints NQF4
252211 Demonstrate an understanding of the competitive environment NQF4
252212 Set up mechanisms for response handling NQF4
252213 Carry out marketing administration within agreed parameters NQF4
252214 Conduct follow-up with customers to evaluate satisfaction levels NQF4
252215 Liaise and interact with direct marketing role players NQF4
252216 Comply with legal requirements and understand implications NQF4
252217 Comply with organisational ethics NQF4
252218 Liaise with a range of customers of a business NQF4
252219 Describe and apply conceptual processes in a marketing communication context NQF5
252244 Understand the impact of customer service on a business NQF1
254594 Handle help desk queries NQF2
258162 Sell products to customers in a Wholesale and Retail Outlet NQF3
263474 Manage finances OF a New Venture NQF4
48439 FETC: Road Transport Supervision NQF4
49280 National Certificate Wholesale & Retail Distribution NQF 2
49397 National Certificate Wholesale & Retail Operations Supervision NQF 4
49648 National Certificate in New Venture Creation NQF 2
50080 FETC: Generic Project Management NQF4
57712 FETC: Generic Management NQF 4
58206 National Certificate Wholesale & Retail Operations NQF2
59097 FETC: Real Estate NQF4
59097 FETC Real Estate NQF 4 RPL
59097 FETC Real Estate NQF 4 RPL
59097 Real Estate
59097 Real Estate PDE Exam Workshop
61595 FETC: Business Administration Services NQF 4
61755 General Education and Training Certificate: Business Practice NQF 1
63409 National Certificate Wholesale & Retail Operations NQF 3
66249 FETC New Venture Creation NQF 4
67464 FETC: Marketing NQF 4
67465 National Certificate: Business Administration Services NQF 3
71490 National Certificate: Contact Centre Support NQF 2
9302 Access information in order to respond to client enquiries in a financial services environment NQF3
9303 Communicate verbally with clients in a financial environment NQF3
9357 Computer Keyboard Skills NQF 1
9357 Computer Keyboard Skills NQF 1
Analyse the Role that Emotional Intelligence Plays in Leadership (Non Credit Bearing)