Training Courses

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The financial department is the heart of any business. In order for an organisation to remain healthy, this department needs to function effectively. A key member of this department is the Accounts Assistant. It is their job to provide administrative support and base data to their managers, enabling them to spend more time using that data to make complex decisions.

This intensive 2 day programme will provide Accounts Assistants with a range of tools to add massive value to their departments as they become more and more responsible, independent, precise, and business minded.

About the programme:
Once you have completed this course you can start working as a entry level electrician in any number of industries.

Admission Requirement:
Grade 9

Course Delivery Mode:
Full Time

Aim: To further assist managers in their role as developers and leaders of a department and/or company concentrating on more specific tools of measurement and methodologies. Content: 8 Common Themes of Successful Companies, Using the Conscious and Unconscious Learning Matrix, Understanding the Influence of Different Values, Using the Force Field Analysis, Using the JOHARI Window, Using Situational Leadership, Using Feedback to Its Greatest Advantage, Not Just APOP!

Time Management Training

Including Planning and Goal Setting

Time Management Training Course

This programme presents a framework for emotional intelligence as set of skills hypothesised to contribute to the accurate appraisal and expression of emotion in oneself and in others, the effective regulation of emotion in self and others, and the use of feelings to motivate, plan and achieve in one's life. 

A report is supposed to be a tool that decision makers can use to make informed operational and strategic decisions. It should be clear, accurate, structured, readable and above all else, useful! Report writing is a skill that needs to be learnt and practiced.

This two-day supervisor training module for supervisors and managers is designed to help you overcome many of the supervisory problems you will encounter in your career as a supervisor - whether you are a team leader, a project manager or a unit coordinator.

This course is designed to upskill medical receptionists and frontline personnel to be highly professional. All frontline staff such as receptionists, relief receptionists and telephony personnel will benefit from the practical information and approach to this all important position. Outdo your competitors and upskill today.

About the programme:
If you are passionate about travelling, a career in tourism is for you. Tourism is one of the fastest growing industry in South Africa, providing an ever-increasing contribution to South Africa’s economy. You could choose to be based in an office, booking flights and organising accommodation or guiding tours and engaging with tourists.

Admission Requirements:
Grade 12

Course Delivery Mode:
Full Time

What entry qualification is needed?
You need to have some basic training, education or working experience.

How long does it take?
Our regular generic courses and in-house courses run over five days. Portfolios and assessment are completed on the last day of the workshop.

What you learn

This module covers working with existing database, back-up and restore database,editing tables,finding specific records, the simple query wizard, and more.

The Solution Architect is responsible for the successful design, implementation, deployment and adoption of an overall solution. The Solution Architect ensures that the solution meets the customer’s needs now and in the future. In this course, students will learn about decisions a Solution Architect makes during an implementation, covering security, integrations, Power Apps architecture, Power Automate architecture, and more. This course is designed to give you an introduction to the Solution Architect role.

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Course Content: The important role that customers play, Why are clients normally difficult? What do clients want when they speak of service and client care? What is considered courteous behaviour/good telephone etiquette and why is it important? What communication skills are necessary to make for a good client interaction? What is the KISS principle in customer care and why is it important? How do you calm a client down (4 techniques)? How do we overcome language barriers?

Executive secretaries make their jobs seem easy. They assist their managers and organise schedules with confidence and aplomb. They fully understand their boss’s objectives while working closely and dynamically to support them. With remarkable communication skills, they are able to take on and handle projects on their boss’s behalf. They are always professional, competent and in control.

This workshop has been designed as a 1 Day Teambuilding yet customer orientated workshop. Its main aim is to provide motivation to the team whilst simultaneously addressing solutions needed to work related challenges.

This module covers working with cells, working with files, formatting worksheets, working with formulas and functions,page setup and printing.

Problem Solving and Decision Making

“We cannot solve our problems with the same thinking we used when we created them”

Albert Einstein 

CompTIA Server+ Certification validates knowledge of server issues and technology, including disaster recovery.

It is a vendor neutral certification that proves knowledge of server hardware and software.

Server+ certification is a standard of competency for mid-to upper-level technicians responsible for server hardware functionality.

The Server+ certification credential validates advanced-level technical competency of server issues and technology, including installation, configuration, upgrading, maintenance, troubleshooting and disaster recovery.

MDP Delivery: Three study sessions totalling 6 days over a period of 4-6 months. This includes a 1x day group action learning improvement project and a presentation. Total duration is 7 daysTarget Audience: Senior Supervisors / Middle Managers.

Pre-requirements:

English proficiency
Grade 11, NQF 3 or equivalent
No prior accounting knowledge needed

Available as a Learnership

Description:

A Public Accounts Administrator is responsible to administer public accounts and help improve public sector financial management by adding value, efficiency and productivity to government departments.

Modules:

BUSL – Business Literacy

Course Objectives

This course will ensure that you understand stress in the workplace and equip you with strategies to deal with stress

What is Stress?

An individuals adaptive response to stimuli that places excessive psychological or physical demands on that individual

Impact on The Workplace

• Reduced Performance
• Higher Absenteeism & Turnover
• Lower Motivation & Satisfaction Amongst Staff
• Burnout of Staff

Negative Impact

Effective Leadership and Management
for Middle Managers

This Effective Leadership and Management Training Programme - which we run publicly and inhouse throughout South Africa – is aligned to Unit Standard 120300.

Business Communication Skills

Develop the fundamental skills required for effective and professional business communication both verbal and written.

HOW YOU WILL BENEFIT

This module covers the basic principles of public relations, the communication process, forms of communication, public relations and the mass media, public relations strategy and more.

Employers across industries expect employees, and prospective employees, to have basic Microsoft Office (MS Office) skills – a skill set that becomes all the more invaluable when one considers that MS Office is probably the most preferred productivity software in businesses around the globe.Having the ability to utilise MS Office to its full potential involves more than merely being able to type up documents, present information on a slide deck, or tabulate numbers.

Leadership the Right Way

“Leaders become great, not because of their power, but because of their ability to empower others.”

John Maxwell

Goal Setting - Fired up and Focused

This practical course culminates in a plan of action that aligns your motivators and passions with your business. You will emerge with a clear plan of where you are going, how you will get there, and how to keep yourself excited, passionate and motivated throughout the journey.

Women use many skills and a lot of wisdom, experience, and courage in their roles as mothers, caregivers, community workers, leaders, and paid employees.

The goals of this programme are to: (1) Increase how much and how many women participate in leadership at all levels (2) Recognise the skills, knowledge, and expertise of women (3) Develop women’s leadership abilities through specific facilitation and networking techniques (4) Promote and establish a network of supportive women who can help each other achieve leadership.

The PRINCE2® Foundation & Practitioner course provides participants with a detailed knowledge of the PRINCE2® methodology including the seven processes, seven principles and seven themes central to running a project using the PRINCE2® method. This course prepares the participant to act as a lead member of a project management team using the PRINCE2® method within a project environment supporting PRINCE2®.

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You can purchase or licence Edutel courseware. Please click on your choice below for more information:Purchase Fundamental Unit StandardsPurchase Wholesale and Retail Unit Standar

This module covers determining graphic type and resolution, working with selections, exploring image modes and colour adjustments and more.

Skills Development Facilitator (SDF)

Duration: 4 days

Purpose

The Supervisor (Management) training programme is aimed at providing appropriate theoretical and practical training interventions to enable individuals to effectively execute the role of supervisor within an organisation

Pelican mouths are like big pouches. Their bills allow them to swoop down and grab a ton of food for survival. Symbolically, the pelican asks us to open up to all opportunities available to us. Scoop up all the good stuff you need to fly higher! Pelicans also fish in groups. Similarly when children reach adolescence, they are getting ready to strengthen and grow their flying wings, in order to leave the shelter of their family and to open themselves up to new and exciting experiences as they approach adulthood.

To develop capacity of current and future supervisors to systematically plan, lead, organise and control work to meet performance objectives. The training includes practice through a very practical business simulation and the use of visual management boards.

There is an obvious self-interest in being able to persuade other people to act or believe as you wish them to. It is thus worthwhile to invest the time needed to learn the skills necessary to write a persuasive proposal.

In-Class, Virtual and E-Learning Options Available

SPECIFIC OUTCOMESIndividuals exiting the AMDP will demonstrate an understanding of and ability to:Create, project and refine own personal brand based on organisation culture and role requirementsFormulate a business strategy for own area including client service, human resources and financesCompile a balanced scorecard for a business siteImplement, measure and evaluate performance in relation to the balanced scorecardImprove a business site through innovative experimentation within a given framework (Legal compliance) using continuous improvement and project principlesOptimise internal and

Manage the capture, storage and retrieval of human resource information using an information system, ID 10171
Manage learner information using an information management system, ID 114925
Manage the design, development and review of human resource information system, ID 11906
Identify and measure factors that influence productivity, ID 114878
Co-ordinate the improvements of productivity within a functional unit, ID 114884

Emotional Intelligence Training

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Most people know that they are unique, but many live and die without ever knowing how they are unique: i.e., their distinctive gifts, strengths, skills and resources.

The PRINCE2® Foundation & Practitioner course provides participants with a detailed knowledge of the PRINCE2® methodology including the seven processes, seven principles and seven themes central to running a project using the PRINCE2® method. This course prepares the participant to act as a lead member of a project management team using the PRINCE2® method within a project environment supporting PRINCE2®.
 

START DATE:

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