Root Cause Analysis Training
Training Courses
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This course will discuss the various methods and best practices that are in line with business and technical requirements for modeling, visualizing, and analyzing data with Power BI.
The course will also show how to access and process data from a range of data sources including both relational and non-relational data.
This course will also explore how to implement proper security standards and policies across the Power BI spectrum including datasets and groups.
Explaining the timesUnderstanding the effects of VUCA on our workforceUnderstanding the magical EQ weaponTools to take with youAll Super Sessions start at 09h00.(1 hour)
Overview
The purpose of this qualification is to prepare a learner to operate as a Cybersecurity Analyst. Cybersecurity Analysts apply the practice of protecting assets such as networks, computer systems and information assets from malicious attacks and threats. They assess and mitigate risks and potential intrusions and identify risks and vulnerabilities. They study existing techniques for managing security issues and maintaining the security of information and systems in the working environment, ensuring legal compliance.
This Qualification is intended to enhance the provision of service within the field of Administration within all business and non-commercial sectors. The Qualification ensures progression of learning, enabling the learner to meet standards of service excellence required within the Administration field of learning, through building day-to-day Administration skills as well as general operational competencies.
This unit standard based programme includes customising the practical workshops according to your company and industry specific needs
Target Audience:
Appointed Supervisors, Individuals acting as Supervisors, Team Leaders, First Line Managers
Purpose of Programme:
The SDP is aimed at preparing and enabling current supervisors for mastery at their level, so that they can take accountability for all aspects of their role.
US 117874: Guide learners about their learning assessment and recognition opportunities. US 117865: Assist and support learners to manage their learning experiences.
Course Lessons
Lesson 1: Introduction In order to effectively master behaviour management it's important to know what it is exactly.
This first lesson explains what is meant by "behaviour management," as well as how to effectively begin using it.
Lesson 2: Behavior Management Strategies for Managers
This lesson of behavior management focuses on the management roles..
Concepts like reinforcement, bribery, and misbehaviour are addressed.
Lesson 3: Managing Challenging Behavior in the Workplace
About the programme:
Our Financial Management Diploma is offered to students who want to enter the world of finance as their career. This course provides training for computerised accounting specialists, who use their skills to perform a variety of accounting applications aided by computer technology
Admission Requirements:
Grade 12 with Accounting
Course Delivery Mode:
Full Time and Part Time
Become Scrum Master Certified and help your business to become more adaptive and achieve results faster!Whether you are aware of it or not, the age of Agile Project Management is upon us and it is having a marked impact on your life and the environment in which your organisations operates. Start-ups such as AirBnB, Spotify and Tesla have adopted it, and global players like Amazon, Apple and Facebook are showing that it is scalable and more than just a passing fad.
Pre-requirements:
National Diploma: Technical Financial Accounting (previous 8 modules)
English proficiency
Grade 12 or equivalent
Description:
A financial accountant is able to compile annual financial statements, sign off for close corporations, work closely with a chartered accountant and registered auditor and will have a thorough knowledge of accounting theory and practice, corporate strategy and regulatory frameworks.
Modules:
FACS – Corporate Strategy
Overview
The purpose of this qualification is to prepare a learner to function as a Telecommunications Cable Jointer. A Telecommunications Cable Jointer joints, terminates and maintains telecommunications copper and fibre optic cables installed in underground pipes, trenches, and overhead systems.
Qualification ID: 61595 – NQF 4Duration: 5 ½ Days over 12 MonthsCredits: 140This RPL (Recognition of Prior Learning) Learnership allows companies to enrol more experienced administrative professionals (minimum of 3 years’ work experience and Matric) on a programme that consolidates and recognises their work experience. Delegates attend 5 assessment preparation workshops where they take part in guided discussions and assessment briefings designed to assist them to complete Portfolios of Evidence on their administrative skills.
Employee Induction Training
100-day Employee Onboarding, Orientation and Induction Design Training
Course Content: The important role that customers play, What do clients want when they speak of service and client care? How important is punctuality in today’s world? What is considered courteous behaviour and why is it important? What communication skills are necessary to make for a good client interaction? What is the KISS principle in customer care and why is it important? How do we overcome language barriers? How familiar may we be with clients? From language to socialising.
The programme has been designed to equip women in the workplace with the tools and techniques to act professionally and present themselves favourably in a business environment.
Expected Outcomes: (1) Influence the way others react and how you are perceived (2) Move up the corporate ladder and see doors open more easily (3) Increase self confidence and strengthen your professional brand (4) Become a good representative for your company.
Managing people is one of the most difficult aspects of being a manager. Sensitive issues arise almost daily, and the way you deal with these situations dictates the mood and enthusiasm of your department or team, which directly affects the quality of their work.
Aim: The purpose of resilience training is to equip the delegate with useful information, practical skills and tools to build resilience in a personal and professional capacity. Through this process, the delegate should be able to use these skills to build trust and create positivity within a team. Resilience training is especially helpful to teams experiencing the stress of change and is an important part of change management.
Initiating Disciplinary Hearings Training and Managing Discipline Training
This Initiating Disciplinary Hearings Training and Managing Discipline Training programme is designed for Supervisors and Middle Managers who are:
FASSET Learnership Code: 01/Q010021/00/120/5
Course Outcomes
Upon completing this course, the participants should be able to:
Aim: Enabling the learner to understand research, the purpose thereof and how to go about it in the most time efficient manner, producing the targeted information required for the audience. Content: Understanding Your Audience, Understanding the Purpose of Your Research, Setting the Level of Detail Required, Identifying the Preferred Methods of Research, Specifically Using Google and Making Use of the WWW, Collect, Summarise and Sort Information, Present Information in a Logical and Systematic Way to the Targeted Audience.
Batho Pele is an approach to get public servants committed to serving people and to find ways to improve service delivery.
This approach also requires the involvement of the public in holding the Public Service accountable for the quality of service provided.
Batho Pele is also about moving the Public Service from a rules-bound approach that hinders the delivery of services to an approach that encourages innovation and is results driven.
This workshop is for supervisors and team leaders, the main aim is to assist them with coaching their team to success in a collaborative fashion. Leaders who are able to coach rather than instruct are able to develop more positive teams and tend to do particularly well when leading Generation Y and in a team - s leadership position.
Employee Onboarding Training
100-day Employee Onboarding, Orientation and Induction Design Training
“To get the right word in the right place is rare.” Mark Twain
Storytelling is a strong business skill and when implemented effectively, it can boost a business in a number of ways, such as: (1) Improving customer loyalty (2) Creating a strong marketing strategy (3) Increasing profit, employee engagement, etc.
Storytelling conveys purpose and businesses with purpose are noticed and win the loyalty of consumers.
Time Management Training
Including Planning and Goal Setting
This module covers telemarketing, the marketing function in a campaign, tracking and qualifying prospects, managing the call centre, staffing the call centre and more.
Initiating Disciplinary Hearings Training and Managing Discipline Training
This Initiating Disciplinary Hearings Training and Managing Discipline Training programme is designed for Supervisors and Middle Managers who are:
In today's competitive business and legal landscape, understanding the diverse array of commercial loan products is essential for lawyers, financial professionals and anyone involved in the world of finance.
This course provides a basic examination of various commercial loan options and products through engaging lectures and case studies.
A report is supposed to be a tool that decision makers can use to make informed operational and strategic decisions. It should be clear, accurate, structured, readable and above all else, useful! Report writing is a skill that needs to be learnt and practiced.
A friendly and professional receptionist can immediately create an impression in the caller’s mind of an efficient, customer service oriented and professional company.This essential 1 day telephone etiquette workshop, which also addresses image, dress and deportment, is the perfect training tool for those companies who value their corporate image, and recognise that a future client or customer’s first impression of a company starts with the receptionist or person who answers the telephone.Key benefits of attending this course:* Impressing and building a relationship with clients by creating
Course Overview
Fact: Many staff members struggle to apply the basic principles of communication, leading to misunderstanding and time wastage.
Employment Equity Committee Training
Aim: This workshop is designed to assist the delegate with Effective Service Delivery. Organisations that align their strategic vision to their client - s needs and are then adapt their operational planning accordingly are more likely to show positive results and growth. This workshop will assist the delegate with aligning the vision and approaching their tasks from a basic project management viewpoint, lending strength to the quality, cost and time approach to service delivery. Content: What is Service Delivery and why the Project Management Approach?
Coaching and Mentoring are being seen as essential aspects of an effective organisational learning strategy and a popular capacity-building tool, especially in the area of leadership development.
Assertiveness Training
Minute Taking - 2 day workshop Aim: Enabling the PA or Secretary to prepare for, take and distribute full and professional minutes.
Because of competitive pressures, companies can no longer afford to carry unnecessary absence that they may have tolerated in the past. Therefore, many companies are focusing on the issue of eliminating, or at least reducing, unnecessary levels of absence. While the majority of absences are involuntary, various studies report that voluntary absenteeism could account for between 20- 40% of all absenteeism.
Learn the business value and product capabilities of Power Platform. Create a simple PowerApp, connect data with CDS, build a Power BI Dashboard, and automate a process with Microsoft Flow.
START DATES:
- 24 JULY 2023
Course Description
Project management Fundamentals overviews the basics of project management. It provides the theory and core methodology you will need to manage projects or participating on project teams
Course Content:
1. The Project Management Life Cycle
- What is a Project?
- The Project Management Life Cycle
- The Role of the Project Manager
2. Setting Up for Success
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