The No Risky Theory is in essence investment transaction excellence in a box. It is an amalgamation of the world’s best financial engineering feats, synthesised into formulas and frameworks that have been set in a localized context. Four years of research has gone into understanding how the masters of finance have managed to achieve astounding results, overcome latent risks and outperform their rivals even under the most uncertain environments.

Through this Employee Wellness Training - which we run publicly and in-house throughout South Africa - delegates are provided with valuable methods and tools to manage their personal well-being and interaction with others, both at work and in their personal lives.

Course duration:  4 days

Course content and outcomes:

Through this Employee Wellness Training Programme, delegates will learn:

Customer Service Training
Service Excellence Training

COURSE OVERVIEW AND OUTLINE

About the programme:
This professional qualification covers all aspects of food preparation, is recognised by the NQF and structured according to outcomes-based principles

Admission Requirements:
Grade 12 or previous catering experience

Course Delivery Mode:
Full Time

Being an assessor/on-the-job trainer requires many skills. The most important skills are being able to plan for, prepare, deliver and facilitate group training and development sessions and activities.  This accredited and aligned training course equips learners with these critical skills.

About the programme:
Competency Based Modular Training is a training system for apprentices who are interested in learning a trade.
This method of training focuses strongly on the practical application of the trade requirements.
Apprentices acquire essential skills in the workshop"

The following programmes are available for study:

MS Word intermediate training is a course that can help you enhance your skills and knowledge of using Word to create professional and impressive documents. You will learn to master:

Highly successful secretaries and PAs all have some things in common. They are seen as a super valuable resource to their bosses and they continue to surprise and delight their employers with the value that they add to all those around them. While solid technical know-how is of course vital in the role, there are some very key “Softer Skills” that a great secretary needs to master in order to become a truly valuable to their organisation.

Customer Service Training

Including Telephone Etiquette Training

Are you ready to take your project management skills to the next level? We have the perfect opportunity for you to excel in the dynamic field of project management. Our comprehensive program combines the prestigious Occupational Certificate in Project Management (NQF5) with the renowned CompTIA Project+ certification, giving you a competitive edge in the industry.

Benefits of studying Occupational Certificate in Project Management with us: 

Coordinate Learning (How to coordinate learning in an organisation)

Purpose

Conflict, Stress and Change Training

We offer an online option via Zoom or Teams includes facilitation, online coaching and training material. This is specificall for individuals who want to attend the programme. 

The following modules are incorporated into the programme as an optional extra.

Modern Day Leadership that inspires and influences people to be their best.

Critical Communication that teaches the art of having those tricky conversations.

Mastery and Emotional Intelligence that helps leaders understand their own and others’ emotions to build positive relationships.

The aim of this programme is to ensure organisational performance is achieved and business goals are being met through individual performance management.

In the realm of commercial law the ability to craft precise airtight agreements is a cornerstone of success. Elevate your contract drafting skills with this Commercial Contract Drafting Masterclass.

Through a blend of engaging lectures, practical exercises, and real-world case studies, you'll learn the art and science of commercial contract drafting. Explore advanced techniques, best practices, and legal nuances that distinguish exceptional contract draftsmanship.

Join us for a six-hour course, held over three days.

This fundamental 1 day course covers all the important aspects of Diversity Management. Applicable to all levels of Trainees, Managers and Staff.
Module 1 : Fundamentals of diversity
Module 2: Identifying differences
Module 3: Overcoming barriers to diversity
Module 4: Communicating in a diverse workforce
Module 5: Managing diversity

The course is adaptable to all levels of staff - Different dates and venues available - On-site training optional. Course presented nationwide!

Please contact us for more details
011 394 1383

Leadership Training

Customer Service Training for Managers

Building a Culture of Great Customer Service

Course Overview

Behaviour Interviewing is a very reliable and valid candidate selection technique. While we all may say that past behaviour is the best indicator of future behaviour, we don’t act as if we believe this when we are interviewing candidates—often because we aren’t certain how to ask questions that will tell us about past performance.

At CTU Training Solutions, we believe in the power of continuous learning and development to drive personal and professional growth. One tool that can help you take your skills to the next level is Microsoft® Word. In addition to basic word processing capabilities, Word also offers advanced image manipulation, collaboration features, cross-referencing and linking tools, entry forms and data collection, security features, and automation tools to streamline document production.

About the programme:
If you would like to qualify with a specialised NQF level 4 certificate that will enable you to find relevant employment

Admission Requirements:
Grade 9

Course Delivery Mode:
Full Time

The CompTIA N+ (Network+) certification is the sign of a competent networking professional. It is an international, vendor-neutral certification that proves a technician’s competency in managing, maintaining, troubleshooting, installing and configuring basic network infrastructure. Although not a prerequisite, it is recommended that CompTIA N+ candidates have at least nine months of experience in network support or administration or academic training, along with a CompTIA A+ certification.

START DATE:

To supply the learners with the necessary knowledge and confidence, enabling them to conduct professional and accurate report writing. Content: Before you begin, Format of the Report, Table of Contents, Key, Introduction, Discussion, Conclusion, References, Appendices, Diagrams, Tables and Graphs, Grammatical Style, Common Errors

The programme is aimed at any person who needs knowledge and skills in the field of organisational policy development. Areas covered by this programme are as follows:
• Policy development. This will include using the constitution, other relevant legislation, organizational vision & mission as well as organizational culture and values as basis for policy design. Furthermore applying the process for obtaining a well-formed policy.
• Policy implementation
• Models of Policy
• The articulation and role of policy

Learn to navigate the intricacies of the Protection of Personal Information (POPI) Act in the context of home owners associations and sectional title schemes with this engaging short course. You will be equipped with essential principles and practical insights to confidently implement the POPI Act within community schemes – fostering a compliant, secure and privacy-conscious environment.

When and where?

14 March 2024, 9:00 to 11:00 SAST

This course will be held remotely, most likely on Zoom.

Unit standard details: 115755: Design Outcomes-Based Assessments.
Credits: 10; NQF Level: 6

This workshop will answer the following questions:
• What does an “outcomes-based approach to assessment look like?
• What is assessment strategy?
• What is an assessment plan?
• How do I develop assessment activities?
• How do I score performance?
• What is a rubric and how do I develop one?
• What should reports look like?
• What about grading learners?

About the programme:
There is an ongoing need for a wide range of highly skilled information technology personnel in SA. As the field is subject to rapid technological change, it requires professionals who are well trained in IT Service Management. A career path in this field ranges from an IT Service Desk Trainee to IT Service Manager

Admission Requirements:
Applicants with a High School Umalusi Matric:

This power-packed session focuses on the leadership characteristics portrayed by elephants to help managers, supervisors and team leaders master core leadership concepts and build key skills to increase their leadership effectiveness (hosted at the Elephant Sanctuary in Hartbeespoort).

This module covers telemarketing, the marketing function in a campaign, tracking and qualifying prospects, managing the call centre, staffing the call centre and more.

Aim: This workshop will assist the learners to recognise what work-life balance is and why it is important. Also to recognise their personal warning signs for when the balance is thrown out and how to address the various areas that will need attention. The workshop is holistic and includes a realistic take on both employer and employee - s needs.

The following is a list of our Team Building Training courses - which we offer throughout South Africa.

Course Title: Team Building Training - Building High Performance Teams

Suitable for:  Managers, Supervisors and Team Leaders

Please click on the course below for your region

Financial data can be intimidating for people who don’t have to process them on a daily basis. Moreover, the decisions non-finance teams make have a bearing on the company’s financial performance.

In recent times the purchasing function has come under scrutiny. Organisations are evaluating whether their purchasing and supply chain management processes really "add value" to the company. More proactive companies are recognising that the supply function plays a role that is becoming of vital importance to the company's success.

*Also available as a 2-day workshop. Aim: To supply the learners with the necessary knowledge and confidence, enabling them to conduct professional and accurate e-mail and business writing support. Content: ¨ The Six C’s of business letter writing ¨ Business letter writing checklist ¨ Opening and closing formats ¨ Keep to the point ¨ Setting the tone ¨ Conversational style techniques ¨ Writing in plain English ¨ Sentence Structure ¨ Jargon ¨ Headings ¨ Closing ¨ E-mail Specifics Outcome: The learners will be able to deliver a professional and well-presented business letter or e-mail.

Managing millennials in the workplace requires business owners to be transparent, flexible, and willing to embrace technology.  

This training session takes place via Zoom or Teams and is for individual managers who would like to learn more about managing younger teams.

The current economy means that organisation's have to scrutinise where money is being spent and where they are making money. As a result, managers have to submit and work to tighter budgets, reduce costs, minimise expenditure, and come up with ideas for improving profits.

Most managers are promoted through skills in their own field - which unfortunately may not have included much financial exposure.

Just finished your law degree? Or frustrated after many years at a traditional law firm?

In this webinar we will explore the broad range of legal careers available outside of traditional career routes. Be at the forefront of legal innovation in roles like legal operations manager, policy advisor, or legaltech developer. Carve out unique opportunities in sectors such as corporate, government, non-profits, and startups. Use your legal knowledge to launch entrepreneurial ventures in legaltech.

This course covers five central elements of Microsoft 365 platform – implementing Microsoft Identity, working with Microsoft Graph, extending and customizing SharePoint, extending Teams, and extending Office.

In this course, students will learn how to implement Microsoft Identity and work with Microsoft Graph.

Students will also gain the knowledge on UI elements (including Adaptive Cards and UI Fabric), Integration Points (including Microsoft Teams, Office Add-ins, SharePoint Framework, Actionable Messages), and determining workload platform targets.

The aim of this workshop is to help newly appointed recruitment staff to understand the role that effective recruitment practices play in the labour landscape. The delegate will learn the basic concepts and techniques that they will need to become a successful recruitment consultant.

Conflict Resolution Training

Workplace Leadership for Win-Win Relations

Employee Onboarding Training

100-day Employee Onboarding, Orientation and Induction Design Training

Adapting to Change Training

In the modern business landscape, thorough due diligence is at the core of informed decision-making when it comes to corporate finance transactions.

This course takes you on a deep dive into the world of corporate due diligence and covers the essential aspects of legal due diligence. Through engaging lectures, practical exercises, and real-world case studies, you will learn how to conduct comprehensive due diligence, assess risks, and advise clients to make well-informed business decisions based on the findings of the due diligence.