Managing difficult diaries – a flexible approach

By Adam Fidler

A good diary manager needs to be decisive yet flexible. Diary flexibility is something that many PA's are afraid of, however; it allows staff access to the boss, ensures that what needs to be done gets done and that there are no ‘hold-ups’ due to the unavailability of the managers.

Here are my top 6 strategies and tips for effective, flexible diary management:

1. Talk to the boss
Sit down with your boss and agree which meetings you can move, which you can delegate to someone else and which you can send his or her apologies to.


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