Catarina Allison

As we sit and stare at the “new world of work” that has become a reality since the Fourth Industrial Revolution, we are forced to face the fact that our job requirements are changing, and our skills are becoming “outdated”. 

Over the years, KumaloGreen has trained hundreds of people who come to us for help with their minute taking. Many delegates find taking down minutes very stressful and feel that because they can’t speed write and do short-hand, they are unable to take down minutes effectively.

Written communication can have a greater impact on our professional image than we realise. It assists in getting a message across to colleagues, staff, clients and community.

If you google “What's the difference between being assertive and aggressive” the first answer you will get is: Assertive people state their opinions, while still being respectful of others. Aggressive people attack or ignore others' opinions in favour of their own. Passive people don't state their opinions at all.

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