Communication Skills Training

MANAGE STRESS

Overview

This qualification is designed to empower learners to manage stress in their personal lives and work situations in order to improve their quality of life. 

 

PROGRAMME OUTLINE: 

  • Describing stress in personal life and work situations.
  • Analysing the causes of stress in personal life and work situations.
  • Describing reactions to stress.
  • Applying strategies to manage stress in personal life and work situations. 

 

TYPE OF PROGRAMME

Motivate and build a team

COURSE OVERVIEW:

This qualification introduces the junior manager to the concept of motivation.it is intended for junior managers of organizations. 

 

PROGRAMME OUTLINE:

  • explaining the importance of motivating a team.
  • demonstrating an understanding of self and team members in a workplace.
  • Applying theories of motivation and group dynamics.
  • implementing a plan of action to strengthen a team.
  • providing feedback and recognising achievements. 

 

EARLY CHILDHOOD DEVELOPMENT

COURSE OVERVIEW

The Higher Certificate is designed to provide access to higher education for many experienced and skilled ECD practitioners and trainers who do not have recognized qualifications. The purpose of this qualification is to:

1. Develop ECD ETD practitioners (e.g. home-based, centre- and school-based practitioners including Grade R, family and community ECD motivators, fieldworkers, facilitators, trainers and managers) to provide appropriate education, training and development services in the ECD sub-field.

.

Motivate and build a team

COURSE OVERVIEW:

This qualification introduces the junior manager to the concept of motivation.it is intended for junior managers of organizations. 

 

PROGRAMME OUTLINE:

  • explaining the importance of motivating a team.
  • demonstrating an understanding of self and team members in a workplace.
  • Applying theories of motivation and group dynamics.
  • implementing a plan of action to strengthen a team.
  • providing feedback and recognising achievements. 

 

ADVANCED COMPUTER SKILLS LEVEL 3

Overview

Learners acquiring this qualification will be learning towards obtaining a national qualification or are working within a computer and information technology environment, where acquisition of competence against this qualification will add value to learner`s job.

PROGRAMME OUTLINE: 

Aquarius Skills Solutions

Aquarius Skills Solutions is a dynamic Skills Development Consultancy, established in 2002, offering skills training solutions, as well as Skills Development Consulting.

Aquarius Skills Solutions looks at partnering with our clients in building lasting relationships by offering both a professional and personal service.  Our flexible expertise and approach ensures that services are designed to meet client’s specific needs.

We collaborate with our clients to ensure the highest standard of HR and Training services, to come up with a well tailored personalized solution to address your needs.   Our two-way stakeholder approach is aimed at providing you with the most innovative and productive solutions to your Human Capital needs.

Problem Solving and Critical Thinking (Credit bearing)

This course is taken from FET: General Management Level 4. The unit standad is 242817.

This Unit Standard is intended for junior managers of organisations. The Unit Standard specifies the knowledge and skills required to solve problems and make decisions. 

The qualifying learner is capable of: 

  • Defining a problem.
  • Investigating the problem.
  • Generating problem solutions.
  • Implementing problem solution.
  • Evaluating the effectiveness of the solution. 

 

Soft Skills Training

We offer a wide range of soft skills training. These can be customised tio an organisations specific outcomes

Some of the content offer is:

  • Critical Thinking
  • Beyond Customer Service
  • Customer Satisfaction
  • Calming Upset Customers
  • Time Management
  • Telehone Skills and Etiquette
  • Typing A to Z
  • Business etiquette and Professionalism
  • Effective Meeting Skills
  • Working in teams

For a comprehensive list of these skills based courses please contact us.

INTRODUCTION TO SOFT SKILLS

Do you often find yourself being called out for having poor telephone manners, lacking communication skills, can not handle conflict or manage stress whether you're speaking to a client or customer, a subordinate a colleague or a superior? You need to know what to say and how you say in order to get the desired response. 

What is meant by Soft Skills?

National Certificate: Animal production

The purpose of this qualification is to allow Junior Personnel and elected candidated to progress towards a position of farm laboures (operators) with specific reference to Animal Production. The contexualised purpose and usage of the qualification is as follows:

 A learner assessed against this qualification will have the necessary competence to participate as part of a working team, performing the agricultural processes as applicable to animal production in an established and familiar context under general supervision.

PROGRAMME OUTLINE:

General Education and Training Certificate – Poultry

Overview:

The qualification provides learners with the opportunity to gain competence in poultry production and will facilitate their securing employment in the industry. For those who are already employed in a poultry production farm, the multi-skilling that the qualification offers will expand their horizons and allow them to follow career paths in other sectors of the industry.

PROGRAMME OUTLINE:

·  Care for the poultry environment.

General Education and Training Certificate – Horticulture

Overview:

This qualification provides learners with a firm foundation of portable skills with which to enter the horticultural industry in its broadest sense, or if already employed in the industry, be able to look forward to a career path in any sector of the industry.

PROGRAMME OUTLINE:

 

· The basic differences between the various plants.

· How plants are categorized.

· How to prepare the soil for planting.

National Certificate: Wholesale and Retail operations

Overview:

Wholesale and Retail Operations, addresses skills and competencies for enabling entry-level employment and positions. The qualifying learner will to access opportunities for further development and training in the specialised areas of Wholesale and Retail

PROGRAMME OUTLINE:

·  Operations.

·  Administration.

·  Merchandising.

·  Stock control.

·  Customer service.

·  Visual display merchandising.

 

National Certificate: Wholesale and Retail distribution

Overview:

The purpose of this Certificate is to equip learners to understand and acquaint themselves with the underlying principles of all of the major areas related to distribution within the Wholesale & Retail sector, thus enabling them to become more effective employees.

The Certificate further aims to provide career paths through various levels and areas of the Wholesale and Retail environment thus promoting the notion of quality lifelong learning.

Further Education & Training Certificate: Municipal finance & Administration

The purpose of the FETC Municipal Finance and Administration Qualification at Level 4 is to provide a structured programme for municipal officials that work with senior management officials so as to provide support to strategic leadership and management needed to transform all spheres of government. The need for well-qualified efficient, client-oriented public officials is therefore identified as a priority in all the three spheres of government.

PROGRAMME OUTLINE:

Environmental Practice

This qualification is the first in a series for practitioners in the field of environmental science, environmental management and waste management.


The specific purpose of this qualification represents the skills, knowledge and understanding required by competent practitioners to:

The Business School of South Africa

The Business School of South Africa (Pty) Ltd is an educational institution and Level 1 B‐BBEE provider with a core focus on implementing SETA accredited and NQF aligned qualifications recognized by the South African Qualifications Authority (SAQA) for corporate organizations.

We offer a range of options for Learnerships, Internships, Management Development, Leadership and Technical Skills Programmes for Employed (Category 18.1) and Unemployed (Category 18.2) Learners. We are able to recruit and host Unemployed Learners.

Coaching and Mentoring

This workshop is for supervisors and team leaders, the main aim is to assist them with coaching their team to success in a collaborative fashion.

Leaders who are able to coach rather than instruct are able to develop more positive teams and tend to do particularly well when leading Generation Y and in a team’s leadership position.

Etiquette, Ethics and Customer Care

To empower and develop all delegates and encourage their journey of self-mastery enabling them to exhibit Emotional Intelligence in their daily practices and competencies.

This is a practical and informative workshop that requires the delegate to fill in a pre-workshop questionnaire on the Enneagram Self Mastery Tool. A component of this workshop is customised for each individual.

Pages

Subscribe to Communication Skills Training

Please Add Your Comments Below: