Communication Skills Training

Crucial Mentoring Conversations

Throughout history mentors have been political advisors, strategic thinkers, thriving business personalities, outstanding educators, religious leaders, sporting icons and loving parents. They have all performed this multi-faceted role informally, simply because of their passion and belief in those in whom they have invested their time.

 

MCP Programme (Mature, Confident, Professional)

The Programme Modules Include:

1. Emotional Intelligence (M)

2. Stress Management (M)

3. Conflict Management (M)

4. Effectively Assertive (C)

5. Effective Communication and Interpersonal Skills (C)

6. Business Etiquette and Ethics (P)

7. Time Management (P)

8. Professional Business writing (P)

Cost and Time Effective E-Learning Option Available on Programme Modules.

Please contact us for more information on the course content, training schedule, cost and bookings.

CBM Training - Applying Practical Stress Management Techniques to Raise Productivity

Stress is unfortunately an inescapable reality. The current workplace environment has become the ideal breeding ground for stress and stress related illnesses. If left unaddressed, stress inevitably leads to a decline in productivity, increased management pressures and higher absenteeism rates. Employers therefore need to strive towards a less stressed work environment and recognise when stress starts becoming a major problem for themselves, and their staff, and take positive action to reduce it.

Did you know that 80% of all illnesses paid for by Medical Aids are stress related?

Managing the Millennials-Inhouse or Public

Focus Your Efforts and Learn to “Connect” with the Millennials.

They’re creative, enthusiastic, and technologically connected.  They move fast and want to be challenged.  They’re the Millennials:  The new generation of employees who are reshaping how we do business – and challenging the status quo of motivating and managing.  This 2-day workshop combines the principles of effective motivation with the values specific to the Millennial generation to provide strategies to motivate and manage the Millennial generation.

Stress Management (Practical)

On the First day of the Programme (Theoretical), learners will be taught all they need to know about coping with stress, from identifying the causes and symptoms of stress, to monitoring their response to pressure and implementing coping strategies. 

The Story of Ants

Ants move from place to place, but they get it done with great purpose. They truly click on all cylinders and are by all definitions a high-performing, functional team. 

When teams are formed and even after they have existed for a period of time, it is necessary that each team member understand and be reminded in relation to their role and how they contribute to the team and the organisation’s goals.  

MSC Education Holdings

The A - Z of Presentations

No matter what you do, you’ve probably had to speak in front of a group of people at least once (and chances are high that you’ll have to do so again). Whether you have to talk about your latest project in a team meeting or deliver the keynote address at your industry’s conference, the ability to speak and present with confidence and conviction is a valuable skill that can lead to great opportunities in your career. However, while good presentation skills can open doors, poor presentation skills can close them.

 

CC Adobe Photoshop (Evening Track)

Discover essential skills and explore new features and capabilities of Photoshop CC (Creative Cloud). This course covers Adobe Bridge, Camera RAW, masks and layers, painting and retouching, and selections and layers. This Photoshop CC course takes you from the basics through intermediate-level topics and helps you find the information you need in a clear, approachable way. Adobe Photoshop is the industry leading image-editing program for digital photographers, graphic designers, and web developers, and the newest version includes

Aha Training and Development

WELCOME - RELAX & HAVE FUN!

Every workshop kicks off with these words….. WHY?

Because we know what works for high retention rates in training and development. We understand the importance of personal development, team development and business development.

Our experience has shown us time and time again that people learn faster, smarter and better (they get the aHa’s) – if the right environment, tools, training innovation, facilitators, and training interventions are used.

MOS Microsoft Office Excel 2013 / 2016 Intermediate (Evening Track)

Whether you need to crunch numbers for sales, inventory, information technology, human resources, or other organizational purposes and departments, the ability to get the right information to the right people at the right time can create a powerful competitive advantage. After all, the world runs on data more than ever before and that’s a trend not likely to change, or even slow down, any time soon. But with so much data available and being created on a nearly constant basis, the ability to make sense of that data becomes more critical and challenging with every passing day.

MOS Microsoft Office Excel 2013 / 2016 Advanced (Saturday Track)

With basic computer skills, it’s likely that you are comfortable using a computer to perform basic tasks. Instead of using paper or a calculator, it’s time to think about using the computer to store and manipulate data in electronic format. When you are manually calculating and recording data on paper, you must recalculate every time that you add new data. If you are working with large volumes of data, by the time you have recalculated the new set of data, the paper based sheets can be practically illegible, forcing you to create a new copy each time that data changes.

MOS Microsoft Office Excel 2013 / 2016 Intermediate (Saturday Track)

Whether you need to crunch numbers for sales, inventory, information technology, human resources, or other organizational purposes and departments, the ability to get the right information to the right people at the right time can create a powerful competitive advantage. After all, the world runs on data more than ever before and that’s a trend not likely to change, or even slow down, any time soon. But with so much data available and being created on a nearly constant basis, the ability to make sense of that data becomes more critical and challenging with every passing day.

MOS Microsoft Office Excel 2013 / 2016 Basic (Evening Track)

Organizations the world over rely on information to make sound decisions regarding all manner of affairs. But with the amount of available data growing on a daily basis, the ability to make sense of all of that data is becoming more and more challenging. Fortunately, this is where the power of Microsoft® Office Excel® 2013 / 2016 can help.

MOS Microsoft Office Excel 2013 / 2016 Basic (Saturday Track)

Organizations the world over rely on information to make sound decisions regarding all manner of affairs. But with the amount of available data growing on a daily basis, the ability to make sense of all of that data is becoming more and more challenging. Fortunately, this is where the power of Microsoft® Office Excel® 2016 can help. Excel can help you organize, calculate, analyze, revise, update, and present your data in ways that will help the decision makers in your organization steer you in the right direction.

Skills Development Facilitator

Purpose

This programme assists learners to develop and submit Workplace Skills Plans, Annual Training Reports, conduct skills audits, coordinate training interventions, instil a learning culture within an organisation and to implement a Quality Management system for Education, Training and Development within an organisation.

Learning outcomes

 Dealing with the transformation taking place in the business environment and the demands this places on skills development

Moderator Training

Overview

This unit standard is for people who moderate or intend to moderate assessments against unit standards and/or qualifications.

Learning outcomes

In preparing for assessment participants learn to:

 audit existing quality management policies and procedures for assessment, assessment appeal, internal moderation, and RPL

After completing this course the learner will be able to:

 demonstrate an understanding of Moderation as it is applied within the context of an outcomes-based assessment system

CCNA Routing and Switching

Cisco Certified Network Associate (CCNA) Routing and Switching is a certification program for entry-level network engineers that helps maximize your investment in foundational networking knowledge and increase the value of your employer’s network. CCNA Routing and Switching is for Network Specialists, Network Administrators, and Network Support Engineers with 1-3 years of experience. The CCNA Routing and Switching validates the ability to install, configure, operate, and troubleshoot medium-size routed and switched networks.

Higher Certificate in Occupationally-Directed ETDP

Overview

There seems to be general agreement that the main issue preventing South Africa from achieving the significantly higher growth rate that could address many of our problems, is a lack of skills. This programme provides individuals with the capacity to make a significant contribution to skills development and gives them a sound foundation to move on to a level where they can add even more value at a strategic level.

Learning Outcomes

Study School 1: Conduct A Manpower Needs Analysis

Learning Material Design and Development

Overview

In today’s competitive environment, training and development need to be sharply focused on achieving and assessing very specific outcomes, while meeting the requirements of the NQF. This ensures that learning can be aligned with the strategic objectives of the organisation while learners gain qualifications that are nationally recognised.

Learning outcomes

Learners successfully completing this programme will be able to:

 plan a learning programme

 plan a curriculum

 prepare learning aids

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