Management

ITIL Foundation Certification

ITIL certifications are recognized internationally across industries and regardless of the size of the organization. The three-day intensive course provides delegates with comprehensive training to prepare them for the ITIL examination (based on “The ITIL Foundation Certificate in IT Service Management Syllabus,” latest edition). 

It will enable delegates to: 

Agile Scrum Master Certification

Scrum is the most popular Agile framework. It is an adaptive, iterative, fast, exible, and effective methodology designed to deliver signicant value quickly and throughout a project.

Scrum ensures transparency in communication and creates an environment of collective accountability and continuous progress. The Scrum framework, as defined in the SBOK™ Guide, is structured in such a way that it supports product and service development in all types of industries and in any type of project, irrespective of its complexity.

SixSigma Black Belt Certification

Six sigma is a widely accepted quality concept in the corporate world. It is a data driven, customer focused, and result oriented methodology which uses statistical tools and techniques to systematically eliminate the defects and inefficiencies to improve processes. 

SixSigma Green Belt Certification

Six Sigma Green Belt course focuses on providing students with an understanding of the various Six Sigma tools and techniques useful to improve the production process and minimize defects in the end product with a greater focus on the practical implementation of these tool and techniques in the organization.

 

COURSE OBJECTIVES

Upon completion of the Six Sigma Green Belt course, participants will learn how to: 

Motivate and build a team

COURSE OVERVIEW:

This qualification introduces the junior manager to the concept of motivation.it is intended for junior managers of organizations. 

 

PROGRAMME OUTLINE:

  • explaining the importance of motivating a team.
  • demonstrating an understanding of self and team members in a workplace.
  • Applying theories of motivation and group dynamics.
  • implementing a plan of action to strengthen a team.
  • providing feedback and recognising achievements. 

 

ADVANCED COMPUTER SKILLS LEVEL 3

Overview

Learners acquiring this qualification will be learning towards obtaining a national qualification or are working within a computer and information technology environment, where acquisition of competence against this qualification will add value to learner`s job.

PROGRAMME OUTLINE: 

Aquarius Skills Solutions

Aquarius Skills Solutions is a dynamic Skills Development Consultancy, established in 2002, offering skills training solutions, as well as Skills Development Consulting.

Aquarius Skills Solutions looks at partnering with our clients in building lasting relationships by offering both a professional and personal service.  Our flexible expertise and approach ensures that services are designed to meet client’s specific needs.

We collaborate with our clients to ensure the highest standard of HR and Training services, to come up with a well tailored personalized solution to address your needs.   Our two-way stakeholder approach is aimed at providing you with the most innovative and productive solutions to your Human Capital needs.

Problem Solving and Critical Thinking (Credit bearing)

This course is taken from FET: General Management Level 4. The unit standad is 242817.

This Unit Standard is intended for junior managers of organisations. The Unit Standard specifies the knowledge and skills required to solve problems and make decisions. 

The qualifying learner is capable of: 

  • Defining a problem.
  • Investigating the problem.
  • Generating problem solutions.
  • Implementing problem solution.
  • Evaluating the effectiveness of the solution. 

 

Soft Skills Training

We offer a wide range of soft skills training. These can be customised tio an organisations specific outcomes

Some of the content offer is:

  • Critical Thinking
  • Beyond Customer Service
  • Customer Satisfaction
  • Calming Upset Customers
  • Time Management
  • Telehone Skills and Etiquette
  • Typing A to Z
  • Business etiquette and Professionalism
  • Effective Meeting Skills
  • Working in teams

For a comprehensive list of these skills based courses please contact us.

People Management for Supervisors

This course comprises six unit standards totalling 51 credits.

This is a six day workshop, with an additional day for prep and PoE one month later (following completion of summative assessments.) The six days can either be done successively, or over a six week period.

The course content is taken from the Further Education and Training Certificate: Generic Management - ID 57712 and comprises the following unit standards:

Apply leadership concepts in a work context (US 242824, Credits 12)

GENERIC MANAGEMENT

Induction Session   Session 1

Session 2 08-Mar-19

Session 2 08-Mar-19

Session 1 08-Mar-19

Learning Programme 1: Role of the Supervisor- PoE Submission

Session 3 03-May-19

Session 3 05-Apr-19

Session 3 05-Apr-19

Session 3 05-Apr-19

Learning Programme 1: Role of the Supervisor - Feedback & Remediation

Session 4 TBC

2.Learning Programme 2: Supervision as a management function - PoE Submission  

Session 4 07-Jun-19

Session 4 03-May-19

Session 4 03-May-19

Session 4 03-May-19

Evaluate the ETD Cycle (OD ETDP 6)

The purpose of this programme is to equip learners with the skills and competencies to design and develop a variety of evaluation instruments to be used in a variety of situations and for a variety of purposes.

 

* Analyse the design of evaluation instruments

* Design a range of evaluation instruments

* Develop evaluation instruments

* Critique and revise the evaluation instruments

 

Could also be presented at your Workplace.....

 

 

 

 

 

Managing Skills Development - OD ETDP 6 (Skills Programme)

The purpose of this programme is to equip learners with the skills and competencies to facilitate and manage skills development in an organisation.

 

* Provide information and advice regarding skills development and related issues

* Advise on the establishment and implementation of a quality management system     for skills development practices in an organisation

* Manage assessment in a learning organisation

* Manage learning at an education, training and development provider

 

Could also be presented at your Workplace.....

People Development - GM 5 (Skills Programme)

The purpose of this programme is to equip learners with the skills and competencies to enhance the development of teams and team members.

 

* Select and coach first line managers

* Lead people development and talent management

* Apply the principles and concepts of emotional intelligence to the management of self and others

* Promote a learning culture in an organisation

 

Could also be presented at your Workplace.....

 

 

The Business School of South Africa

The Business School of South Africa (Pty) Ltd is an educational institution and Level 1 B‐BBEE provider with a core focus on implementing SETA accredited and NQF aligned qualifications recognized by the South African Qualifications Authority (SAQA) for corporate organizations.

We offer a range of options for Learnerships, Internships, Management Development, Leadership and Technical Skills Programmes for Employed (Category 18.1) and Unemployed (Category 18.2) Learners. We are able to recruit and host Unemployed Learners.

Advanced Programme in Labour Relations Management

The Advanced Programme in Labour Relations Management provides you with progressive knowledge and skills that are specifically related to labour relations as a core function of contemporary human resources management. In your role as human resources or labour relations practitioner, the programme offers you an opportunity to develop the requisite specialised labour relations skills to apply in the workplace environment.

Advanced Programme in Labour Relations Management

The Advanced Programme in Labour Relations Management provides you with progressive knowledge and skills that are specifically related to labour relations as a core function of contemporary human resources management. In your role as human resources or labour relations practitioner, the programme offers you an opportunity to develop the requisite specialised labour relations skills to apply in the workplace environment.

The Ultimate Sales Approach

This workshop has been designed to meet the final outcome of increased sales through empowerment of the individual to seeing the sales desk as a "franchise" or cost centre as such. It is intended to be used for all new recruits in the induction process in a modular fashion but also for all existing call centre agents as a self-empowerment workshop.

Delegating for Success

Aim: To educate management on the basic requirements of good delegation. This generic workshop includes the use of delegation theories as well as some practical tools to use to ensure completion of projects and tasks.

Etiquette, Ethics and Customer Care

To empower and develop all delegates and encourage their journey of self-mastery enabling them to exhibit Emotional Intelligence in their daily practices and competencies.

This is a practical and informative workshop that requires the delegate to fill in a pre-workshop questionnaire on the Enneagram Self Mastery Tool. A component of this workshop is customised for each individual.

Coaching and Mentoring

This workshop is for supervisors and team leaders, the main aim is to assist them with coaching their team to success in a collaborative fashion.

Leaders who are able to coach rather than instruct are able to develop more positive teams and tend to do particularly well when leading Generation Y and in a team’s leadership position.

Feedback as a Management Tool

Aim: To assists leaders in the art of effective feedback, thereby ensuring maximum gain from team input and empowering leadership practices. The workshop provides tools and frameworks to use assisting the leader and team to increase productivity through feedback and engagement.

Business Etiquette

Aim: To assist all business people with observing business protocol and etiquette ensuring successful relationships with colleagues and clients. Content: Etiquette – What is it? Manners and Etiquette; Personality; Daily Etiquette, Procedures and Protocol; How to Introduce People; How to be the Perfect Guest; How to Leave a Party Graciously; More How To's; Time and Personal Space; The Etiquette of Communication; Electronic Communication; Business Meetings; Business Entertaining; Business Travel; Etiquette and Finesse; Networking and Collaboration

Pages

Subscribe to Management

Please Add Your Comments Below: