Tourism & Hospitality Training

Foundation Learning Competence : NQF Level 2

What’s FLC?

Foundational Learning Competence (FLC) is a part qualification that consists of two learning areas: Communication and Mathematical Literacy. It outlines the minimum level of competence required for optimal functioning in the world of work and for occupational learning at NQF Levels 2-4. It is a part qualification registered at NQF Level 2 and carries 40 credits in total.

Cape Town School of English

The Cape Town School of English (established in 1991), is a Private College situated in Claremont and is registered with the Department of Higher Education and Training.

The College is an accredited Skills Development Provider at the Quality Council for Trades and Occupations.

What’s FLC?

MSC Business College Kempton Park

MSC Business College Kempton Park is a fully accredited further education provider offering quality diplomas, certificates, and using the latest technology. Programme offerings include Human Resources Management, Marketing, IT, Business Administration, Travel & Tourism, Accounting & Bookkeeping, Wholesale & Retail, Project Management, Public Relations and Public Finance. Having been around for 26 years and with 17 campuses in South Africa, the MSC Business College is one of the biggest names in education in South Africa.




  1. ISO 45001:2018 Occupational Health &Safety Management Series

- Understanding the ISO Annex SL edition

- Understanding the key management criteria within the ISO 45001:2018 series

- Understanding the process approach


  1. Systems Framework:

- Decompiling the ISO 45001:2018 series

- Identifying the scope of the management system

- Developing a company specific management framework

- Integrating the framework into legislation


Online Courses

Palomino Training Solutions offers a wide range of online short courses where you login and complete the course in your own time on the internet. The length of these courses range from 3 hours to 20 hours, depending on the course content and your speed. Each course costs R199 ex vat and please see our available courses below (we are always loading new courses):


Tourism Front Office Team Short Course

Successful participants are awarded a CATHSSETA Statement of  Results after successfully completing the unit standards. 

8618  Organise oneself in the workplace  3 NQF2 credits 

8600  Care for customers  3 NQF4 credits 

8551  Oversee arrival and departure of customers  3 NQF4 credits 

13584  Participate in sustainable tourism in South Africa  5 NQF2 credits 

110064  Contribute to the health, safety and security of the workplace  4 NQF2 credits 

For more information about this short course visit:

MSC Business College - Corporate Training

Tourism Deputy Minister Elizabeth Thabethe has congratulated 50 chef graduates in Newlands, Cape Town.



WESSA provides training, education and skills development programmes to private individuals, corporates and all spheres of government, with an extensive range of courses designed to address the critical scarcity of the skills that are required to drive the green and blue economy.

We are registered as an accredited training provider with the ETDPSETA, CATHSSETA, FP&MSETA and LGSETA and since 2012 thousands of participants have attended our accredited and WESSA certified courses facilitated throughout South Africa.


Health and Safety Induction videos serves to train and inform staff, visitors and contractors of the Hazardous processes, Hazardous material, noise zones or any potential hazards they may encounter while at work or during a visit to the site.

Such videos are equally necessary as they serve to orientate and induct the new staff within the organisation.




Is you company Legally compliant with the Occupational Health and Safety Law and the respective regulations?

SRA can assist with afforable Legal compliance Audits in your business.

Legal Compliance done for:

  • Schools
  • Colleges
  • EFT
  • Higher Learning Institutes
  • Manufacturing Plants
  • Industrial Plants
  • Retail
  • Any Institutes

Trauma Debriefing Training

The main goal of this training is to equip participants who are partaking in the course with the basic skills to contain, and demonstrate empathy and support to clients who may have experienced traumatic and difficult incidents. It is highly recommended that these participants attend ongoing debriefing post training as this will provide an opportunity for these participants to debrief the stories they have heard, understand the impact of secondary trauma on their wellbeing and implement strategies to prevent burnout.

Telephone Etiquette Training

Call Centre operators and consultants are often faced with great pressure, and stress levels may become extremely high. The lack of effective management of this stress may lead to the undermining of health, coping mechanisms and efficiency, both personally and professionally

Customer Service for the Hospitality Industry

Hospitality training has applications well beyond traditional service-orientated businesses. Customer service is the essence of the hospitality industry. Training for hospitality equips employees with tools to successfully manage conflict and adopt a client-centered attitude. Learn how to provide effective customer service in this industry by attending this practical workshop which offers life skills in dealing with customers and highlights customer expectations.

Matric School

Matric is an exciting time of your life. Let’s face it, it’s the last year at school and you and your friends are making it memorable by attending social gatherings, having fun, doing extra-curricular activities, all while trying to balance your studies . With so much going on, it’s very easy to get overwhelmed with all the choices you have to make regarding your future. After all, this is the most important year in your life and a sound matric pass is your ticket to a good tertiary education and landing the job of your dreams.

Diploma in Food and Beverage Service - IVQ (Dip: F&B)

Full-time | IVQ ID: 8065-02: IVQ Level: 2 | Course Type: City and Guilds IVQ programme (Agent Programme)

“There is no sincerer love than the love of food.” George Bernard Shaw

Secure your future with a Diploma in Food and Beverage Service

Have you always been passionate about serving people food and drinks with excellence and style? Do the people who visit your dinner parties’ remark on your attention to detail as well as your creative flair and eye for design?

National N Diploma in Tourism (N4-N6)

Full-time | Course Type: National NATED Diploma

“Tourism is the biggest industry in the world.” Martin Parr

Get ahead with a National N Diploma in Tourism

Does the prospect of exploring and finding out more about new lands excite you? Are you a person that has great people skills and an aptitude for travel, creativity and diversity? If this sounds like an accurate description of who you are, then a career in the tourism field is a road worth travelling on.


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