Call for Proposals: ACSA seeks Training Companies

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Airports Company South Africa (ACSA) requires the services of suitably qualified and accredited training providers from the public who will be able to deliver training courses in the areas outlined below.


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Airports Company South Africa (ACSA) requires the services of suitably qualified and accredited training providers from the public who will be able to deliver training courses in the areas outlined below.

Call for Proposals: ACSA seeks Training Companies

ACSA is committed to continuously develop its employees by enhancing their skills and capabilities to ensure readiness, growth and execute the ACSA’s strategy.

In-light of the newly approved business Key Performance Indicators (KPIs), it become eminent that there is a need to seek reputable, credible and accredited service providers and solutions where applicable which are fit for purpose and meet the business needs.

Airports Company South Africa requires the services of suitably qualified and accredited service providers from the public who will be able to deliver training courses in the following areas:

Soft Skills - Behavioural Training Solutions

  • Communication/Interpersonal/Presentation/Negotiation/Multitasking/Emotional Intelligence/Conflict Management
  • Business & Report Writing Skills
  • Stress Management
  • Client Services
  • Customer Behaviour

Customer Services Solutions

  • Business Etiquette
  • Customer Centricity
  • Customer Services Basics and Fundamentals
  • Managing Customer Expectations
  • Call Centre Operations

Compliance and Processes

  • Supply Chain Management and Legislation
  • Occupational Health and Safety (OHS)
  • Finance Compliance and Regulatory Training
  • Legal/Risk/Ethics/Auditing and Compliance
  • IT Compliance
  • Security Compliance
  • King II, III and IV
  • Business Ethics

Skills Programmes/Occupational Learning

  • Project Management
  • Assessor Training
  • Organisational Wellnes
  • IFRS Course
  • Train the Trainer
  • Skills Development Facilitator
  • Industrial Relations Programmes
  • Moderator Training
  • Quality Assurance
  • Total Quality Management

Technical and Functional Training Solutions

  • Airport Operations
  • Engineering Programmes
  • Stats and Billing
  • Infrastructure and Assets Management
  • Business Development
  • Finance Management
  • Corporate Affairs
  • Human Resources Programmes
  • Supply Chain Management
  • Transformations Programmes

Leadership Development Courses

  • Manage Self
  • Supervisory Development
  • Middle Management Development
  • Senior Management and Executive Development

Coaching Programme

  • Individual and group coaching

 

The interventions envisaged, should be accredited, National Qualification Framework (NQF) aligned and unique. The Service Provider must be able to provide a full learning circle including assessments (Pre-
and Post-interventions) and reporting.

These service providers will form part of the panel and be located in South Africa and be able to train nationwide preferably with training venues in ACSA’s geographic locations. Airports Company South Africa has nine (9) Airports nationwide.

All interested parties are invited to submit proposals which will be followed by presentation sessions by the shortlisted Service Providers in line with scope and ACSA requirements.

Submission of Proposals

The proposal documents must be sent to the following email address: [email protected]

CLOSING DATE: 23 November 2018

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