The Human Resources department is often sidelined for other, more pressing areas of business.
But according to Kathryn Lehnerdt, Managing Member of CorporateWise,"having employees fill in when they can, with no knowledge of HR functions, can be detrimental".
It's not uncommon for companies to use unqualified people to run their HR units.
This practice is frequently seen in smaller companies or start-ups, but there are tasks that only a qualified HR administrator is able to perform.
"Whether a company has five or 500 employees, managing the compliance and legal aspects of the job cannot be overlooked," says Lehnerdt.
Considering the level of responsibility that an HR administrator holds in the business it pays to hire professionals who have the skills and experience to carry out their roles, which include:
- Recruiting and staffing
- Organisational departmental planning
- Performance management and improvement systems
- Employment and compliance to regulatory concerns regarding employees
- Policy development and documentation
- Compensation and benefits administration
- Employee services and counselling
"You need to ensure HR administrators are able to mitigate risks for employees and ensure the company doesn’t run into any problems."
Human Resources looks different in every company. "The reality is that a lot of HR professionals grow into their positions. They learn on the job and through trial and error."
However there are some basic principles that remain the same.
According to Lehnerdt it is vital that HR administrators have a full understanding of the Basic Conditions of Employment Act as well as the Labour Relations Act.
She says even a seemingly insignificant point could result in a CCMA enquiry.
The 3 day skills programme hosted by CorporateWise aims to provide a basic understanding of the primary labour legislation that impacts on a business unit. The course covers two unit standards pertinent to Human Resources.
"If the person running between multiple jobs has little history or knowledge of HR practices, it’s time to end the balancing act, " says Lehnerdt.
For more information about the course visit Corporate Wise