The South African Social Security Agency (SASSA) in Mpumalanga has assured those whose applications for the R350 relief grant have been declined that progress is being made to remedy the situation.
The agency is looking at alternative options for declined applicants of the Special COVID-19 Social Relief of Distress grant. A dedicated email address has been set-up along with dedicated staff to respond to these queries.
The R350 relief grant is targeted at unemployed South Africans.
Applicants are verified through the Unemployment Insurance Fund, Government Employees Pension Fund, National Student Financial Aid Scheme, Compensation for Occupational Injuries and Diseases Act, Home Affairs and South African Revenue Service to verify their status of no income or and ensure that they are not currently receiving assistance from the government.
If they are found to no meet the requirements, their application will not be approved.
SASSA said when applicants need clarity, they must utilise SASSA official communication platforms to avoid scams that are circulating on social media and to get accurate information.
They can use the toll-free number 0800 60 10 11 or 013 754 9439/9428/9454 from 08:00 – 16:00 during weekdays.
Members of the public are also encouraged to send an email to [email protected] for more information.
The grant will run until October 2020 and SASSA is still receiving applications.
It has successfully paid 256 660 applicants, which amounts to just over R89 million from June to 3 July, while 324 765 applicants have been approved to be paid.