Emotional Intelligence has become an important aspect of leadership as more people demand compassion and understanding from their superiors.
Project managers in particular have to balance a variety of needs, responsibilities and expectations.
The role of the project leader is to "promote the project objectives, encourage positive relationships, support effective teamwork, raise morale and empower and inspire individuals," says project management specialist Dennis Comninos.
Projects are primarily about people and in order to execute their role successfully project leaders need to possess emotional intelligence.
What is Emotional Intelligence (EQ)?
Emotions are subjective feelings that arise in response to an internal or external event.
The scale of emotions is broad and can range from extremely constructive, like enthusiasm and joy, to completely destructive such as fear and guilt.
"Generally, emotions are intense and of a short duration."
According to Comninos, "Emotional Intelligence can be defined as the ability to identify, assess and manage emotions."
It is the capacity to sense emotions in ourselves or others and to respond to them in an appropriate way.
Those who have Emotional Intelligence are able to perform:
Self assessment - being aware of personal strengths and weaknesses
Self-regulation - having the discipline to control or redirect disruptive emotions
People with high EQ demonstrate:
Empathy and compassion - the ability to feel what others feel and be concerned and helpful
Relationship management - connecting with others in a healthy and productive fashion
Effective communication - getting the message across with words or body language.
"Emotional Intelligence accounts for 85 to 90% of the difference between outstanding leaders and their more average peers” says Comninos.
Do you want to become a better Project leader?
Join any of the Project Management courses hosted by Alusani Skills & Training Network® and facilitated by Dennis Comnino. Please contact Faith on +27 11 447 7470 or email firstname.lastname@example.org or visit the website www.alusani.co.za.
By Cindy Payle - Portal Publishing