How Boston rose to the challenge, emerging as leaders in Distance Education

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Studying through a pandemic has been a challenge for students. Some institutions (like Boston!) managed to take their students from classroom to dining room table seamlessly, while others battled to create a virtual classroom. Boston has always relied on technology as an effective learning methodology as technology ensures: academic consistency, quality, delivery and validity of all materials and knowledge transfer.


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Students learn at their own times and their own pace, anywhere and anytime. Absent students do not miss lectures – they pick up where they left off. Learners who start with less understanding of a topic can repeat lectures until they are comfortable with the topic.

Says student Eunice from Welkom, “I will highly recommend Boston. I had a wonderful experience and the lecturers and staff were extremely helpful and friendly. Never had any problems. Quick responses on enquiries and questions. They always checked up on me and asked if I needed any form of help or assistance. They truly care about their students and want them to succeed. I am very happy with the experience and made new friends along the way.”

What is unique about Boston? Says Alida Hattingh of Boston Welkom, “We have been educating tertiary students for over 31 years. We have always preferred a technology-based methodology as this has increased the success rate of our students. Why? It enables self-paced learning yet with individual mentoring and personal attention from our educators and lecturers. Boston also gives easy access with over 47 convenient locations, and a student body in excess of 25 000. external institution rate us highly such as CompTia -We are rated amongst the top in Africa and globally by CompTIA . We have accredited International Examination Centres, and win awards annually!

These include:

  • Coolest College in South Africa (Sunday Times 2021)
  • Best College for 13 Years (The Star “Your Choice” Awards)
  • Best Online Provider (new category) by the Star readers in the Your
  • Choice Awards 2021
  • Best College for 8 Years (Pretoria News “Your Choice” Awards)

During the COVID-19 epidemic Boston colleges created WhatsApp groups to keep students informed and updated. Boston offered its students a MTN 30gig data package at a hugely discounted rate, in order to assist students who without access to internet. Boston negotiated with Game stores to offer a discount on laptops!!!. That is phenomenal. Also, Boston campuses are involved in community projects. Boston is cohesive, integrated facilitator of Higher Education principles”. IT students should be the quickest to take up the challenge of purely online learning, “So far I have had a great experience. I have received more than enough support and I’m glad I chose Boston to study my Diploma in IT Network Systems. I have gone from having zero confidence in myself to being so proud of what I have
achieved in such a short time with the support of peers and the tutors in the college.

The academic support is fantastic, my first year of study I was nervous”, but “the tutors have always been available to speak to and reply via email very quickly. During the pandemic the contact was there near 24/7. Personal support is also superb. All round great team”
 
Training Advisers at Boston ‘close the gap’ in distance studies: “Starting my studying journey hasn't been easy but because of my student advisor Wesley it hasn't been difficult and since the lockdown started I am sent an email twice a week to check on my progress and for assistance. Help is just a call away”. Semeno Phuti agrees, “In this lockdown, things aren't simple the way we though, and it is a privilege and honour to see how our facilitators are trying their best to communicate with us in order to solve all problems that we face through our studies. I appreciate all the hard work from our facilitators during this difficult time.”

Students have managed during the pandemic and lockdown due both to their own perseverance, as well as systematic management of all issues that arose due to Lockdown regulations. "I love receiving good customer service especially during times like these. Imagine being special enough to receive a call on a weekly basis from a Boston employee just to check up on you. Then to receive an offer from Boston for such affordable data. Now this is one of the organizations going out of their way to ensure their students feel valued and not forgotten. Thanks to Boston Orange Grove you guys clearly know what customer service means! Keep it up", says Shazelle Pillay .

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