Being able to read and respond to other people’s emotions effectively - particularly in the workplace - is one of the most important factors determining your success.
Research tells us that people with improved Emotional Intelligence are up to four times more successful than their equal IQ counterparts - but what exactly does this mean?
How does improved EQ (emotional intelligence) result in success?
Better Self-Management and Mood Regulation
Improved EQ helps you to both recognise your own emotions as well as understand how they affect you on a daily basis. Instead of tuning out and ignoring the negative emotions we experience, like anger and irritation, we are able to understand the effects these emotions have on our thinking and behaviour patterns and respond to them in a more appropriate manner (i.e. not rashly).
With improved EQ, and with the aid of personality-typing tools such as the Enneagram, we are able to better understand what it is that makes people tick, which helps us to develop better professional relationships. An understanding of other people also helps improve our communication with them, as well as allowing us to feel more empathy for their situations, both of which help us to develop deeper and more meaningful relationships.
Better Leadership Skills
Communication plays a huge role in how effective we are as leaders. We grew up hearing the phrase, “It’s not what you say, it’s how you say it”, and that’s really what it boils down to. By drawing on the knowledge provided by the Enneagram, we are able to adjust our communication styles to suit the person we are talking to and thereby get the best possible results.
Interested in learning more about Emotional Intelligence and the Enneagram? Staff Training are hosting an extended-day training workshop which delves into the Enneagram as a tool for business and how this relates to Emotional Intelligence.
Join us in Johannesburg on the 7th of October, Cape Town on the 26th of October, Port Elizabeth on the 3rd of November or Durban on the 17th of November. Find out more here.