How to improve workspaces to give employees what they most want

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But Linda Trim, Director at workplace design specialists Giant Leap, said while employees do like the extra facilities, “they want the basics first which is something companies tend to forget.

 “Employees want better air quality, access to natural light, and the ability to personalise their workspace more than anything else. It makes sense: these factors are the biggest influencers of employee performance, happiness and wellbeing.

 “We are increasingly asked to consult to CEOs of South African businesses on how to improve poor workspaces which prevent people and companies from progressing. For them it’s become a pressing need to have people-first workspaces.”

 A high-quality workplace can reduce absenteeism up to four days a year. This can have a major impact on the bottom line. Employees who are satisfied with their work environments are 16% more productive, 18% more likely to stay, and 30% more attracted to their company over competitors.

 Here are three steps you can take to improve your work environments and the wellbeing of your employees:

 1. Stop spending on barely used office perks. “A good rule of thumb is to never assume that you know what your employees want — but instead, find ways to ask them,” Trim advised. They might then put less emphasis on office perks that only a minority of employees will take advantage of (like an onsite gym), and more on changes in the workplace environment that impact all employees like air quality and access to light. Interestingly we find that a many employees want a view of the outdoors.

 2. Personalise when possible. We’ve all gotten used to personalising our outside-of-work lives. We watch the shows we want to watch and listen to the music we like to hear. “Employees are beginning to expect these same privileges in the workplace,” Trim noted. “Specifically, employees want to personalise workplace temperature, overhead and desk lighting and noise levels.”

 Research by global acoustics company St Gobain, which Giant Leap partnered with for a recent installation, showed that good acoustics could mean a 15% reduction in cognitive stress for office workers working in an open plan office. American technology company Cisco manages the acoustic levels in their space by creating a floor plan without assigned seating that includes neighbourhoods of workspaces designed specifically for employees collaborating in person, remotely, or those who choose to work alone.

 Others companies like US biotech company Regeneron Pharmaceuticals allow employees to control natural light streaming in through their office windows with a cell phone app. “The same strategy applies to light or temperature. You can position employees who want a higher temperature and more light around the edge of your floor plan, and those who like it quieter and cooler in the core,” Trim said.

 3. Create a holistic view of workplace wellness. Workplace wellness includes physical wellness, emotional wellness, and environmental wellness. All three need consideration:

  • Emotional wellness: Give employees access to natural light , and quiet rooms where they can comfortably focus on their work.
  • Physical wellness: Provide people with healthy food options, and ergonomically designed work stations.
  • Environmental wellness: Make sure your workspaces have adequate air quality, light, temperature, and proper acoustics.

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