Improving workplace communication

The first Seta-accredited skills programme to improve positive workplace communication by supervisors, line managers and team or section leaders to employees answerable to them is now available.

The two-day skills programme, developed by South Africa’s only dedicated workplace communications company Full Circle Communications (FCC) in conjunction with an accredited Cape Town based training provider, is to be held at the Lagoon Beach Hotel in Milnerton, Cape Town, on February 23-24.

Full Circle Communications has 12 years of specific experience in multi-language communication in the workplace with a local and overseas blue chip client base using its registered Full Circle Model. Its Model communicates at multiple head office, primary, secondary and production chain service sites to over 250 000 employees every day to build morale, productivity, improve quality and safety and ultimately company profitability. It has offices in Cape Town, Durban, Boksburg, Centurion and Port Elizabeth as well as a representative in the United Kingdom, giving it a national footprint for its training to be conducted by Full Circle Training within the group, which also has a dedicated in-house employee engagement research element.

“Based on Full Circle Communications’ experience gained at multiple and varied sites, the course provides delegates with the necessary knowledge and skills to communicate effectively and work confidently with others. This avoids miscommunication to improve employee morale, engagement, efficiency and productivity which all positively affect the sustainability and growth of any business,” explains Full Circle Training manager, Carla Lötter.

The course methodologies include case studies, comprehensive student guides, visual aids, individual and group exercises as well as oral presentations. Concrete examples, with which the learner can identify, are used throughout the programme. Nine formative assessments during the course test learners’ understanding of the content.

The two-day course is conducted between 08h30 – 16h30 at a VAT exclusive cost of R2800 plus R600 per learner if the learner wishes to hand in a portfolio of evidence for accreditation, which is not mandatory. Telephonic or email support for three months after the training session is guaranteed.
Training can be done at companies, with group discounts depending on its size.

For public course dates, bookings and further enquiries contact Carla Lötter at carla@fcircle.co.za or 021 552 7337.
Issued by: Full Circle Training



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