Managing change in organisations


Why do so many employees struggle to adapt to changes within an organisation?

“Change happens in all aspects of our lives and it can cause a huge amount of stress, especially if it is not managed properly,” says Rachel Johnson, owner of Palomino Training Solutions. “We need to make use of the change management process in order for the change to be effective.”

The first stage of the process is ENDINGS. All change begins with an ending. This is when we let go of something we know – something that is stable and dependable. Change is often viewed as a loss, but this loss can often lead us to something more exciting and innovative. Acknowledging this loss is an important part of the process.

“The next stage is the NEUTRAL ZONE,” says Johnson. “We are completely in transition and we have no inclination to the past or the present.” It is important during this stage, to take the necessary time to complete endings properly and integrate new patterns effectively.

The final stage is NEW BEGINNINGS, where we plunge headlong into the unknown, the new future. It is during this stage that there is a general acceptance of the change and we begin to embrace it with a renewed commitment.

After reflecting on the process, it is important to remember that change is a situation, not the problem. However, people have difficulty with the transition, so let’s help to make it easier for them and us.

If you would like to learn more about managing change, join us at our upcoming 2019 public courses. They will be held on 7 October, 6 November or 6 December in Cape Town, Pretoria and Durban and the cost is R2,295 ex vat per delegate. This one-day interactive course includes modules on: the change cycle; the pace of change; dealing with resistance; and much more.

This course is also available as an onsite option at your work premises throughout SA (contact us for the very competitive prices) and also as an online (e-learning) option.

“Our aim is for delegates to leave our workshops feeling inspired and motivated, with a wealth of knowledge and hands-on tools that they are able to implement immediately,” says Johnson.

Palomino Training Solutions, which was established in 2006, offers over 150 training courses ranging from telephone etiquette, public speaking and business writing to conflict resolution, recruitment & selection and supervisory skills.

For more information, contact Rachel Johnson on 082-878-1164, email [email protected] or visit