New Sassa SRD Grant Appeals Step By Step Process

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The South African Social Security Agency (Sassa) has announced several changes to how the Social Relief of Distress (SRD) is managed. This has resulted in a change in how reconsideration requests are dealt with.

 


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Sassa announced that they will no longer deal with reconsideration requests related to unsuccessful SRD grants. This function will be taken over by the Independent Tribunal for Social Assistance Appeals (ITSAA).

One of the consequences of this change will see the old way of submitting a reconsideration request for the SRD grant will fall away. Instead, unsuccessful clients must now submit an SRD reconsideration request via the new SRD grant appeals website.

Here’s The New SRD Grant Appeals Step-By-Step Process

Step 1: Visit The New SRD Appeals Website By Clicking HERE
Step 2: Enter Your Identification Number
Step 3: Enter The Cell Phone Number You Used During The Application Process
Step 4: Click Send “Pin”
Step 5: Once you receive the pin, you will be required to insert it and click “Submit”
Step 6: Select the month that you are appealing for
Step 7: Secret the drop-down arrow to choose the reason for your appeal application from the options provided
Step 8: Click “Submit” to complete the appeal application process

Unsuccessful SRD applicants must submit an appeal application for each month in which Sassa rejected their application if they believe they should qualify for the SRD grant.

The decision of the Independent Tribunal is the final decision and no further internal recourse will be available to unsuccessful applicants. However, the applicant may approach the High Court for judicial review within 180 days if they are not satisfied with the Independent Tribunal's decision.

 

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