The Department of Home Affairs has announced an extension of operating hours at some of its offices to 6 PM for Smart ID cards, passports applications and collections.
Home Affairs officers are notorious for having snaking queues that often results in clients spending hours of their time. This means that citizens, permanent residents, asylum seekers and refugees will have more time this week to get crucial documents from Home Affairs.
The department said, “The Minister of Home Affairs, Dr Aaron Motsoaledi, has approved the extension of the operating period for two hours to 6 pm from today until the 15 July 2022 at selected offices across the country”.
This extension only provides provision for the application and collection of Smart ID cards and passports. The extension of operating hours excludes weekends.
Minister of Home Affairs, Dr Aaron Motsoaledi explained that the extension was critical for the service delivery. He added that this will assist the department in shortening queues and ensure that people receive the important documents they apply for.
Schools around South Africa are also enjoying their midyear June holidays. The department explained that school holidays normally result in an increased demand for services offered by home affairs.
Parents are encouraged to use the Branch Appointment Booking System to schedule their visits to Home Affairs offices at times best suited to their schedules.