Sapo has warned clients against a new scam that has been reported. This scam aims to get unsuspecting citizens to pay money into a bank account or share their credit card details. Victims often realise they’ve been scammed when it's too late.
“The emails and SMS messages appear to originate from the post office when in fact they have no connection with the post office,” explained Sapo. The emails and SMS’ often contain a web link. Once citizens click on this web link, it leads them to a payment page where they are asked to deposit money into an account to ‘release’ a package.
“The combination of the card number and CVV number is required for online purchases. If you share these details with the scammer, they may be able to use your account to its credit limit,” explained the post office.
Sapo has reminded clients that they will never ask for import duties or clearance fees in advance for packages. If there are fees, the client will only pay this once they collect the packages from the post office.
The post office will never request your bank details or online payments for customs duties. If the SMS or email is genuinely from the post office, clients should land on the secure Sapo website after clicking on a link.
“This parcel should be collected as soon as possible to make sure it is not returned to the sender. Post Office branches have separate queues for different transactions, so if you collect a parcel you will go into a shorter, faster queue. An identity document is required to make sure the rightful owner collects the parcel,” concluded SAPO.
To report suspicious activity around postal crimes, call the Post Office’s toll-free line on 0800 020 070.