Are you an influencer? Do you have the opportunity to influence anyone in your life?
Many of us think that the role of influencing is rather left up to people in authority, or pastors and sales people. But if you think about it, all of us have the power to influence on a daily basis. If you want a raise, sometimes you need to persuade your boss. If you want to convince your team to adopt a change, help your staff make choices, or choose the best place for lunch, there is often influencing taking place.
“By increasing your influencing skills, you directly change your life,” says Rachel Johnson, owner of Palomino Training Solutions. “People will be more likely to hear what you are saying, respond favourably and resist less.”
Building rapport is one of the first steps to becoming a better influencer. Rapport means showing someone that you understand and respect them as a human being and that you support them. This doesn’t mean that you have to agree with everything that they say, but you can understand where they are coming from and why they believe in particular things.
“We can build rapport in a number of ways,” says Johnson. “One of my favourite ways is to find common ground with people, the ‘small’ talk that many people struggle with. Put in effort to find areas of agreement, things you have in common and shared interests.”
Rapport can also be built through using direct language and delivering a message that is clear, calm, and direct. Be confident in your message. This means that your tone of voice, vocabulary, and rate of speech convey your feelings.
If you would like to learn more on this subject, join us at our upcoming 2019 Influence and Persuasion courses. They will be held on 25 April, 21 May and 21 June in Cape Town, Pretoria and Durban and the cost is R2,295 ex vat per delegate. This one-day interactive course includes modules on: preparing to persuade; pulling and pushing; using stories to persuade; and much more.
This course is also available as an onsite option at your work premises (contact us for the very competitive prices) and also as an online (e-learning) option.
“Our aim is for delegates to leave our workshops feeling inspired and motivated, with a wealth of knowledge and hands-on tools that they are able to implement immediately,” says Johnson.
Palomino Training Solutions, which was established in 2006, offers over 150 training courses ranging from telephone etiquette, public speaking and business writing to conflict resolution, recruitment & selection and supervisory skills.
For more information, contact Rachel Johnson on 082-878-1164, email [email protected] or visit www.palominosa.co.za.