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Report Covid-19 TERS fraud

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With the number of reported fraud cases involving the TERS fund still on the rise, now is your chance to blow the whistle and help bring fraudsters to book.

The TERS fund was established to help South Africa’s workers battle through the worst effects of the lockdown by offering financial aid.

Acting Commissioner of the Unemployment Insurance Fund (UIF), Marsha Bronkhorst, extended this invite on Tuesday while launching fraud hotline platforms to simplify the process of reporting TERS related crimes and any other UIF fraud-related matters.

The platforms are already up and running, allowing people to anonymously report suspected fraud cases in line with the Protected Disclosure Act.

Bronkhorst said that since the start of the fund, the fund has been overwhelmed with reported fraud allegations and complaints from both clients and companies.

“I am, therefore, urging anyone with information regarding any Covid-19 TERS fraud or any other UIF fraud-related matter to report this to us without any delay.

Whistle-blowers are encouraged to provide as much details as possible, such as the UIF reference number of the company, address, ID numbers concerned and contact details when reporting," said Bronkhorst.

She added that each case will be treated on individually meaning that the turnaround time until completion will vary on a case to case basis. 

Report a suspected case

The reporting platforms are available 24 hours per day, 365 days a year and in all 11 official languages.

Clients can use the following platforms to report Covid-19 TERS related fraud: Toll-free number 0800 212 799 or SMS call-back on 30916 or email address to [email protected] or fax to email to 0867 26 1681.

Clients can also use telephone web app www.thehotlineapp.co.za or website www.thehotline.co.za 

For all other UIF enquiries, contact the call centre on 080 003 0007 or visit their nearest labour centre. 

Covid-19 TERS benefit applications for July to 15 September 2020 shall close 30 October 2020 and no further applications, for that period, shall be accepted beyond that date.

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