Some SASSA recipients are still waiting to receive their R350 grant payouts. The post office has now confirmed that they will get what's due to them.
The South African Post Office (SAPO) released a statement to let beneficiaries know how the process works.
There is no deadline, so beneficiaries can collect the grant whenever they are able to.
"Beneficiaries should also know that there is no deadline for them to collect their grant from the Post Office. The funds that are waiting for them do not expire and they can collect it later if it suits them."
A new system has also been introduced to reduce the waiting time for beneficiaries of the R350 grant.
This system will make it easier for beneficiaries to collect their grant payouts while following social distancing requirements.
“Each day of the week is reserved for different beneficiaries depending on the last three digits of their ID numbers. Since 22 March is a public holiday, the days move one day forward after that.”
08 March : 083 & 088
15 March : 083 & 088
22 March : No Payment
29 March : 082 & 087
The Post Office has also introduced a new queueing system at its branches in order to reduce waiting time for grant beneficiaries.
The system works by having one queue reserved for R350 grant beneficiaries and another one reserved for all other transactions.
Grant beneficiaries who have any questions can call SASSA on 0800 60 10 11 from 08:00 to 16:00, Monday to Friday.
More information is also available on the SASSA website on www.sassa.gov.za.