If your application for the Sassa R350 Grant was declined, you can now appeal for a review. The new SRD portal is an addition to the email channel Sassa has been using to process appeals.
"There is no set payment date for the special COVID-19 SRD grant. If your application was successful, then you will receive your payment accordingly."
“Of these payments, SAPO (South African Police Office) accounts for four million [payments], with 1.6 million paid through personal accounts and 100 000 through the mobile money or cash send platforms,” said Minister Zulu.
Despite paying out billions to beneficiaries, the Minister said more than 40 000 applicants have still not claimed their benefits.
“The majority of applicants who opted for this payment channel have failed the cell phone verification process and this raises questions regarding compliance with RICA (SIM card registration) requirements. We have tried to reach out to applicants, with very little success,” said Minister Zulu.
Zulu acknowledged that some applicants who applied between May and October have not yet received their payments.
“This is due to a number of issues, including information verification and banking details verification, while in other cases, SASSA is struggling to locate the applicants, as the contact numbers used during applications are no longer in use."
The minister has called on applicants to provide the right information and claim their grants.
Clients whose applications for the Covid-19 SRD Grant were declined can now access the SASSA Covid-19 SRD portal https://t.co/c85g74PV1I and apply to SASSA for a reconsideration of its decision. This channel seeks to supplement the email channel which has been in use all along pic.twitter.com/8O6r92wMSm
— SASSA (@OfficialSASSA) December 14, 2020