Around 15 million people applied for the Social Relief of Distress (SRD) grant. To apply for the grant you need a valid mobile cell phone number.
The South African Social Security Agency (Sassa) introduced several verification measures to ensure that people who receive the R350 grant are deserving of the money.
To apply for the R350 grant, you need to have a cellphone with a valid RICAed cell phone number
Sassa says that the pins needed when drawing your SRD grant are sent to the cell phone number during the application process. This makes it crucial for your number to be valid and RICAed to receive your money.
Not having a cellphone number or not having access to the mobile number you used when applying for the R350 grant could prevent you from receiving your money.
Sassa has advised grant applicants to either update their cellphone number on the SRD website or try and get a sim swap if they have lost access to their mobile number.
They said, “Kindly try to sim swap or update your contact number on the SRD website and request a resend of the SMS notifications”.
Sassa also sends an SMS to R350 grant recipients informing them when they can collect their SRD grant at the Post Office