Sassa Urges Applicants To Provide Correct Details

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Millions of South Africans rely on grants from the South African Social Security Agency (Sassa). However, any errors in the contact details provided by applicants could prevent people from receiving their money.

 

 


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The South African Social Security Agency (Sassa) has called on individuals to ensure they provide their contact details correctly when applying for grants. This as Sassa uses the information applicants provide to communicate with grant recipients. 

Sassa explained,“When applying for any social grant, kindly provide your correct contact details such as email address and cell phone number to enable Sassa to communicate better and easy with you.”

When applicants apply for the Social Relief of Distress (SRD) grant, they are required to provide their contact details. This includes providing their cell phone numbers and email addresses. These details are used by Sassa to communicate with grant applicants and inform them when their money is available. 

It's important to note that SRD grant recipients can update their contact details at any time. This as some grant recipients may not be using the cell phone number they used when applying for the grant. 

Here’s How To Update Your Contact Details For The Sassa SRD Grant

Click Here to Visit The SRD Grant Website 

  1. Scroll to “How do I change my contact details”
  2. Click on the yellow bar which says “click here to change your cell phone number and/or email address”
  3. Enter your ID number and Application ID
  4. Click “Submit” 
  5. Enter your Email Address if you have one 
  6. Enter your cell phone number
  7. Click “Submit”
  8. Choose a reason for changing your cell phone number 
  9. Enter the One Time Pin (OTP) you received via SMS
  10. Click “Submit”

Here Is How To Update Your Contact Details If You Don’t Have An Application ID

Click Here to Visit The SRD Grant Website 

  1. Scroll to “Application status” 
  2. Click on the yellow bar which says “Click Here To Check Online”
  3. Enter your ID number
  4. Enter your old cell phone number 
  5. Your Application ID will then appear in the first line
  6. Start the first step of “Here’s How To Update Your Contact Details For The Sassa SRD Grant” 

 

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