The University of South Africa (Unisa) has called on students to ignore an email from the National Student Financial Aid Scheme (Nsfas) instructing them to sign a bursary agreement.
Unisa explained that Nsfas mistakenly sent an email to students covered by the scheme requesting recipients to sign bursary agreements. This signing was meant to be done via the myNSFAS portal and that the failure to sign the agreement will result in payments not being processed.
However, Nsfas said this email was mistakenly sent to students due to a system glitch. The scheme has apologised for the incorrect email message sent to some students from their [email protected] email address.
“This message was mistakenly released, as Nsfas funded students do not have to sign bursary agreements” said Unisa.
Nsfas has encouraged students to submit any suspicious communication purported to be from bursary scheme to their official Nsfas Vuvuzela Hotline.
Here’s How To Contact The Nsfas Vuvuzela Hotline
- Call 0860 246 653
- Email [email protected]
- SMS 30916 for a callback
- Visit www.thehotline.co.za
The Nsfas bursary aims to alleviate the unaffordable cost of tertiary education students from poor and working class backgrounds face. The bursary covers tuition costs, accommodation costs, living expenses, transportation costs, textbook costs and provides students with a meal allowance.
