What needs to be recorded when minute-taking?

Do you ever doubt your skills as a minute-taker and wonder what you should or should not be noting?

“Minutes should be an objective summary, stating the facts of what happened in the meeting,” says Rachel Johnson, owner of Palomino Training Solutions. “Only motions and resolutions need to be written out word for word, or verbatim.”

It is imperative that, as the minute-taker, you pay special attention to the discussion. However, having a background knowledge of what is being discussed, as well as knowing the purpose of the meeting will definitely help you understand what information takes preference. Remember, minutes are objective, which means you need to avoid adding in your own personal bias or preferences.

“Information that should be recorded includes all the pros and cons, new information and action required,” says Johnson. “You can definitely leave out personal comments, old material and the speaker’s experience.”
These key notes will definitely assist in helping you decide what information should or should not be noted in your next meeting.

If you would like to learn more about improving your minute-taking skills, join us at our upcoming 2019 public courses. They will be held on 22 October, 22 November or 3 December in Cape Town, Pretoria and Durban and the cost is R2,295 ex vat per delegate. This one-day interactive course includes modules on: the role of the minute-taker; meeting arrangements; techniques for preparing minutes; and much more.

This course is also available as an onsite option at your work premises throughout SA (contact us for the very competitive prices) and also as an online (e-learning) option.

“Our aim is for delegates to leave our workshops feeling inspired and motivated, with a wealth of knowledge and hands-on tools that they are able to implement immediately,” says Johnson.

Palomino Training Solutions, which was established in 2006, offers over 150 training courses ranging from telephone etiquette, public speaking and business writing to conflict resolution, recruitment & selection and supervisory skills.

For more information, contact Rachel Johnson on 082-878-1164, email [email protected] or visit