Employers range between those, who are over-sympathetic towards employees, and those who feel they have no responsibility at all, to deal with employee grievances. Ivan Israelstam explains that although there is no statute, that requires exployers to handle employee grievances, it is always advisable for employers to investigate the full circumstances of the grievance, and not to pre-judge based upon the person who is lodging the grievance.
There are many facets that you have to get to grips with quickly as a new
manager, not the least of which is learning to deal with disciplinary issues and
following grievance procedures. Here are some tips to help you treat your
employees fairly and reasonably.