Recruitment

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You can be an employee before you start work! This week Ivan Israelstam explains that there gap in employent law. That is because neither the Labour Relations Act, nor Basic Conditions of Employment Act, nor the Employment Equity Act adequately cover this question. Ivan advises on the limitations in finding a way forward by relying upon the law of contract. So, Ivan explains how have the Labour Court, and Commission for Conciliation Mediation and Arbitration (CCMA) have responded - and the Labour Appeal Court has stepped in.


There are few business operations that are more challenging from a human resources
perspective than running a call centre. Here, at the front lines of customer service,
businesses face a tension between the need to keep operational costs down and the
requirement to deliver the best customer experience.


Job hunting can be daunting for the uninitiated, but it doesn?t have to be. There are a
few things that young professionals or students entering the workforce for the first
time can try to ensure that they find their dream job, says Claire Cobbledick, Head of
Marketing of Gumtree South Africa.


'Great workplace performance becomes a reality when we hire people who are able to do what is necessary and who have a positive attitude towards doing it.' Attibility is a term coined by South African entrepreneur Andre Grobler to describe employees who have the ability and willingness to perform.


"In today’s competitive job market, companies are spending a great deal of time, resources and money in ensuring - screening, interviewing and selection processes deliver high-quality candidates that will produce desired results," writes Des Squire. He stresses the need for a process that allows employers to predict future job behaviour.

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