Cape Town

Health, Environment & Safety in Facilities Management (Cape Town)

The training programme covers the fundamentals of general facilities management in a practical way.  The focus areas include an overview of the Occupational Health and Safety Act (OSHAct) and some of its implications, emergency and contingency planning and the basics of asset management and building maintenance.

Procurement & Contract Management in Facilities Management

This training programme empowers managers of facilities to understand the importance of procurement in a facilities management environment, bidding processes and gain a holistic understanding of the element of facilities management suppliers that deliver, products and services.  The course further assists procurement managers to understand contract management principles and prepare service level agreements.

Facilities Maintenance: Handyman Training

This five day skills training programme covers three days of theoretical classroom training and two days of practical workshop application.  The programme focusses on key trade skills expected from a Handyman and prepares him / her for a professional maintenance service that is client focussed.

The focus is on general, civil, construction and electrical maintenance and includes a “mentor” pack of activities to be performed in the workplace.  The delegate is required to complete a portfolio of evidence for competency sign off.

Project Management for Facilities Managers

This accredited training programme entrenches the elements of a project affected by time, cost and quality; from concept to close out of facilities management projects at theoretical and practical levels.

The final day includes the practical application of the project using MS Project ©.

What You Will Learn:

Delegates will gain a knowledge and understand the practical application of:

Principles & Practices of Facilities Management (Introduction to FM)

This accredited training programme provides a comprehensive understanding and effective methodologies to manage office and building service associated with facilities management.

There is a focus on business management skills and the application thereof in the facilities environment.

What You Will Learn:

Delegates will gain knowledge and understand the practical application to:

Disaster Risk Management (Approved Skills Programme: Generic Management)

This accredited qualification is ideal for junior to middle facilities management staff to provide insights into and tools to manager disaster within the workplace. The disaster in question is based within the workplace.

This ‘Disaster Management’ course can either be completed as a stand-alone course or as an additional, elective unit standard as part of the ‘Generic Management qualification’.

Conflict Management (Approved Skills Programme: Generic Management)

This accredited qualification is ideal for junior to middle facilities management staff who want to gain insights and tools to identify and management conflict.  The conflict in question could be with and / or between employees within the facilities team, or between the facilities manager and their suppliers.

This ‘Conflict Management’ course can either be completed as a stand-alone course or as an additional, elective unit standard as part of the ‘Generic Management qualification’.

National Certificate: Generic Management: Customer Management

This accredited qualification is ideal for junior to middle facilities management staff who want to gain a solid foundation in leadership, management and customer service management principles and concepts.  The programme consists of seven contact modules offered in a facilitated classroom environment that include formative and summative assessments that are submitted for each module via our Afroteq online training portal.  Regular contact sessions with the facilitators ensure that a steady momentum is maintained to support and motivate the delegate to full completion. 

Emotional Intelligence - GM 5 (Skills Programme)

PURPOSE OF THE PROGRAMME

This programme is intended as part of a qualification for managers of small businesses and junior managers of business units in larger organisations. The programme is focused on enabling the candidate to manage self or a team with a high level of emotional intelligence.

 

PROGRAMME OUTCOMES

On completion of this programme learners will be able to:

Project Management Level 5 (Skills Programme - FOCUSED PACKAGE)

PURPOSE OF THE PROGRAMME

The purpose of this programme is to enable learners to support the project environment and activities to deliver project objectives. Also to apply a range of project management tools and to implement project administration processes according to requirements.

PROGRAMME OUTCOMES

On completion of this programme learners will be able to:

Junior Management Skills Level 5 (Skills Programme - FOCUSED PACKAGE)

PURPOSE OF THE PROGRAMME

The purpose of this programme is to equip learners with the skills and competencies to lead and manage a team of first line managers to enhance individual, team and unit effectiveness. This programme is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads; who may have more than one team reporting to them.

  PROGRAMME OUTCOMES

On completion of this programme learners will be able to:

Supervisory Skills Level 4 (Skills Programme - FOCUSED PACKAGE)

PURPOSE OF THE PROGRAMME

The purpose of this programme is to equip the learners with the necessary knowledge, skills and attitudes to focus on specific areas in any supervisory role. This is across various sectors and industries. The programme introduces key terms, rules, concepts, principles and practices of management, that will enable learners to be informed supervisors in any field.

PROGRAMME OUTCOMES

On completion of this programme learners will be able to:

Finance for Non-Financial Managers Level 5 (Skills Programme - FOCUSED PACKAGE)

PURPOSE OF THE PROGRAMME

The purpose of this programme is to equip managers in all economic sectors with the necessary knowledge, skills and attitudes to manage the finances of a unit. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.

PROGRAMME OUTCOMES

On completion of this programme learners will be able to:

Career Development Information Officer Level 5 (OCCUPATIONAL CERTIFICATE - OCCUPATIONAL QUALIFICATION)

PURPOSE OF THIS PROGRAMME

The purpose of this qualification is to prepare a learner to operate as a Career Development Information Officer.  A Career Development Information Officer provides individuals and groups with information about career choices and how to access their career paths that will empower them to make informed career related decisions.

As no formal registered qualification or competency standards exist for persons delivering Career Development Information Services in South Africa, this qualification seeks to address this.

Management Assistant Level 5 (OCCUPATIONAL CERTIFICATE - OCCUPATIONAL QUALIFICATION)

PURPOSE OF THE PROGRAMME

The purpose of this qualification is to prepare a learner to operate as a Management Assistant.

The qualification provides an opportunity for the learner to acquire a range of skills to be able to coordinate the activities of the organisation and provide professional administrative and secretarial support to managers, either as part of a team or individually. They also coordinate activities of assigned personnel and provide current and updated relevant information to the manager as support for upcoming meetings.

Training and Development Practitioner Level 5 (OCCUPATIONAL CERTIFICATE - OCCUPATIONAL QUALIFICATION)

PURPOSE OF THE PROGRAMME

The development of the national skills base within South Africa, as supported by legislation, national policies and strategies is an undisputed priority. Equitable human development that supports an inclusive economic growth path, addresses recognised skills shortages and a reduction in high levels of unemployment, will only be achieved through an educated, skilled and capable South African workforce.

Occupational Trainer Level 4 (OCCUPATIONAL CERTIFICATE - OCCUPATIONAL QUALIFICATION)

PURPOSE OF THIS PROGRAMME

 The Occupational Trainer is a qualified technical or occupational expert who is equipped with the ability to deliver training in their specific field of expertise. This qualification is aimed at potential or existing trainers who are responsible for delivering occupational learning programmes to trainees in the workplace. The occupational trainer must have current knowledge of the industry, the workplace and job/role of the person being trained and assessed.

Foundational Learning Competence Level 2 (OCCUPATIONAL CERTIFICATE - OCCUPATIONAL PART QUALIFICATION)

PURPOSE OF THIS PROGRAMME

Many South Africans are denied qualifications in occupations and trades at NQF Levels 2, 3 and 4 because they are unable to achieve the compulsory fundamental requirements for mathematical literacy and language.

 Foundational Learning refers to the competence needed in the two key components of Communication and Mathematical Literacy in order to deal successfully with occupational learning at NQF Levels 2-4. Its key purpose is to remove barriers to learning and progress in occupational pathways and skills development.

Diversity Training

Aim: To assist the learners with the necessary knowledge regarding issues of diversity in a specific South African context. Course Content: Cultural Diversity; Can we continue to challenge and shape our perceptions as adults? Understanding Prejudice; The Role of the Media; Employment Equity and the Bill of Rights; Issues of Conflict and Cooperation, Power and Privilege; Concentrating on Areas of Similarity and Positivity; Culture and Etiquette From Around the World

Personal Mastery

Aim: To empower and develop delegates and enable them to use their knowledge and skills to the fullest, practically and effectively. This workshop includes a one hour pre-course questionnaire for individual Enneagram reporting. The Enneagram is arguably the most valuable self-mastery tool available to us today.

Business Writing Skills

*Also available as a 2-day workshop. Aim: To supply the learners with the necessary knowledge and confidence, enabling them to conduct professional and accurate e-mail and business writing support. Content: ¨ The Six C’s of business letter writing ¨ Business letter writing checklist ¨ Opening and closing formats ¨ Keep to the point ¨ Setting the tone ¨ Conversational style techniques ¨ Writing in plain English ¨ Sentence Structure ¨ Jargon ¨ Headings ¨ Closing ¨ E-mail Specifics Outcome: The learners will be able to deliver a professional and well-presented business letter or e-mail.

Resilience Training

Aim: The purpose of resilience training is to equip the delegate with useful information, practical skills and tools to build resilience in a personal and professional capacity. Through this process, the delegate should be able to use these skills to build trust and create positivity within a team. Resilience training is especially helpful to teams experiencing the stress of change and is an important part of change management.

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