Cape Town

Health, Environment & Safety in Facilities Management (Cape Town)

The training programme covers the fundamentals of general facilities management in a practical way.  The focus areas include an overview of the Occupational Health and Safety Act (OSHAct) and some of its implications, emergency and contingency planning and the basics of asset management and building maintenance.

Procurement & Contract Management in Facilities Management

This training programme empowers managers of facilities to understand the importance of procurement in a facilities management environment, bidding processes and gain a holistic understanding of the element of facilities management suppliers that deliver, products and services.  The course further assists procurement managers to understand contract management principles and prepare service level agreements.

Facilities Maintenance: Handyman Training

This five day skills training programme covers three days of theoretical classroom training and two days of practical workshop application.  The programme focusses on key trade skills expected from a Handyman and prepares him / her for a professional maintenance service that is client focussed.

The focus is on general, civil, construction and electrical maintenance and includes a “mentor” pack of activities to be performed in the workplace.  The delegate is required to complete a portfolio of evidence for competency sign off.

Project Management for Facilities Managers

This accredited training programme entrenches the elements of a project affected by time, cost and quality; from concept to close out of facilities management projects at theoretical and practical levels.

The final day includes the practical application of the project using MS Project ©.

What You Will Learn:

Delegates will gain a knowledge and understand the practical application of:

Principles & Practices of Facilities Management (Introduction to FM)

This accredited training programme provides a comprehensive understanding and effective methodologies to manage office and building service associated with facilities management.

There is a focus on business management skills and the application thereof in the facilities environment.

What You Will Learn:

Delegates will gain knowledge and understand the practical application to:

Disaster Risk Management (Approved Skills Programme: Generic Management)

This accredited qualification is ideal for junior to middle facilities management staff to provide insights into and tools to manager disaster within the workplace. The disaster in question is based within the workplace.

This ‘Disaster Management’ course can either be completed as a stand-alone course or as an additional, elective unit standard as part of the ‘Generic Management qualification’.

Conflict Management (Approved Skills Programme: Generic Management)

This accredited qualification is ideal for junior to middle facilities management staff who want to gain insights and tools to identify and management conflict.  The conflict in question could be with and / or between employees within the facilities team, or between the facilities manager and their suppliers.

This ‘Conflict Management’ course can either be completed as a stand-alone course or as an additional, elective unit standard as part of the ‘Generic Management qualification’.

National Certificate: Generic Management: Customer Management

This accredited qualification is ideal for junior to middle facilities management staff who want to gain a solid foundation in leadership, management and customer service management principles and concepts.  The programme consists of seven contact modules offered in a facilitated classroom environment that include formative and summative assessments that are submitted for each module via our Afroteq online training portal.  Regular contact sessions with the facilitators ensure that a steady momentum is maintained to support and motivate the delegate to full completion. 

Emotional Intelligence - GM 5 (Skills Programme)

PURPOSE OF THE PROGRAMME

This programme is intended as part of a qualification for managers of small businesses and junior managers of business units in larger organisations. The programme is focused on enabling the candidate to manage self or a team with a high level of emotional intelligence.

 

PROGRAMME OUTCOMES

On completion of this programme learners will be able to:

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