Skills Development Facilitator

Accreditation and Training Services’ Skills Development Facilitator course will equip learners with the required knowledge and skills to identify training needs, draw up Work Place Skills Plans and Annual Training Reports and implement Quality Management Systems in an organisation. The SDF training course will give you a good comprehension of the National Qualifications Framework (NQF) and will help you to develop your skills and will be a good start in acquiring a variety of qualifications within the fields of Education Training and Development Practices and Human Resource Development.

Accreditation Help

If you are faced with the SETA accreditation “challenge,” then this one day course is for you.

Whether you're interested in SETA Accreditation to offer clients a value-add, or to meet client needs as an Accredited Training Provider, or simply because you are serious about being able to offer nationally recognised qualifications, the SETA/ETQA Accreditation process can be valuable and beneficial to your company and training programmes. That is, if you can make sense of it.

Microsoft Project (2016/2013/2010)

Find out how easy it is to plan and manage your projects - from scheduling to managing your resources from start to finish.
No prior knowledge of Microsoft Project is assumed, however, you do need to be familiar with the Windows environment and to understand the principles of Project Management.

Time & Priority Management

The Time and Priority Management Skills course gives delegates the skills to become aware of time as a business resource and the effect on productivity.

Type A and Type B behaviours are explained as well as the difference between urgent and important tasks. Delegates will explore different time management techniques and test by results.

Workplace Communication

People with good interpersonal skills are easy to be around. They connect with other people effortlessly, they seem to know the right things to say and they make communication in general an easy process. We need to be able to get along with people and communicate clearly in order to be successful and happy in a business environment.

Join us for an interactive two days and learn how to communicate more effectively with customers, colleagues and suppliers by ensuring that your communication foundations are in place.

Management Development

The most successful organisations have excellent leaders. These leaders should be constantly aware of developing not only their own competencies, but also the knowledge and the skills of those around them and under their care.

Managers need to set the tone by having a better understanding of what their management role entails, as well as constantly striving to inspire and motivate their teams as they develop their leadership skills.

This practical, interactive and dynamic three day course is comprised of three modules:

Using Access

Delegates will gain a good understanding of what can be achieved with databases within a business environment during this introductory two day course. You will work on an existing database, before planning and creating one of your own.

You will learn to create tables, and work with them. Develop forms that users can fill in on-line in an easy manner. Write queries to extract the information that you need. Then create good looking reports.

APICS/SAPICS CPIM Part 1 Basics of Supply Chain

Purpose and Modules:
• CPIM programme has changed over the years to keep abreast of current knowledge and practices.
• The CPIM provides operations management professionals with relevant, essential education that equips them for today’s marketplace. The in-depth approach taken to understanding and evaluating production and inventory activities within a company’s global operations is why this certification is preferred by thousands of employer’s worldwide.

Creating Customised Charts

They say that a picture is worth a thousand words; we think that an Excel chart can do just that for your reports and business presentations! Join us for just half a day and learn how to make your point visually by polishing your Excel 2007, 2010 and 2013 graph expertise.

Ensure that you:
- Convey your message with instant impact...without the need for all those words
- Pull data from numerous locations
- Customise your formatting with dramatically enhanced quality and flexibility

Supervisor/Team Leader

Do your team leaders know what is expected of them? Help supervisors balance people and tasks, by learning to plan and setting S.M.A.R.T. goals for their team members.

Using case studies we shall assist your supervisors to motivate their teams and put action plans in place. As they learn to communicate more effectively with their staff to get the job done, they will be able to balance praise with discipline.

VBA for Excel

This 2 day course is offered to the user who has a thorough understanding of Microsoft Excel to an advanced level.

It is aimed at introducing the delegate to the power of Visual Basic in Excel. Whether performing repetitive tasks on large spreadsheets or compiling Excel Workbooks for other users, or just wanting to simplify your own tasks, learn to work smarter - not harder.

Let us introduce you to Macros in Excel, and then show you how to make them do complex tasks. Learn to use Dialogue Boxes, work with Worksheets and create User-Defined Functions.

APICS/SAPICS Certified Supply Chain Professional (CSCP)

The CSCP programme takes a broad view of the strategic aspect of supply chain management extending beyond internal operations to encompass all the steps throughout the supply chain – from supplier, through the company to the end consumer. The CSCP provides you with the knowledge to effectively manage the integration of these activities to maximize a company’s value chain.

Presentation Skills (Presenting Magically)

The Presentation Skills course, whether you are a newcomer or seasoned professional, Presenting Magically will provide you with powerful tips and techniques that will transform your presenting skills.

This course is based on extracts from the Book “Presenting Magically”, co-written by Tad James and David Shepherd, masterful presenters.

Business Writing Skills

This has proved to be a powerful course with a multitude of little tips and tricks to make business communication more potent.
At last – someone to help you ensure that you sound professional and business-like, yet approachable – and understood. Sounds like a tall order? Learn how to gather, select, sequence and lay out information to create maximum impact.

Outlook as an Organisational Tool

This course in Microsoft Outlook takes you a few steps further than just sending and receiving mail - it explores all the fantastic features that Outlook has to offer to organise and streamline your work day.
Find out how to customize Outlook to suit your needs, deal with your correspondence more efficiently and create and track progress on your To-Do list. Maximise the power of team work by scheduling meetings, delegating tasks and accessing shared information effortlessly.
It is quite an eye opener as to how powerful Outlook really is!

Business & Report Writing Skills

The Business & Report Writing skills Course is designed to help delegates to relate the features of a range of reports to the information needs of a business.  Learners identify information sources, compile reports which are appropriate to a specific business function, and follow reporting deadlines.

Learners also plan and allocate resources so as to maximise efficiencies and minimise costs in achieving their information objectives. Learners will also be able to recognise and effectively use textual conventions and features specific to business writing.

Negotiation Skills

The Negotiation Skills course promotes understanding of the need for negotiation skills in business. It describes the steps involved in the negotiation process and the learner is encouraged to apply these steps to an authentic work situation.

The learner practises strategies which can be used effectively in a negotiation process.

options in training (pty) ltd

"You have no option" said a very favourite (and you'll soon see why) client to her boss - "our staff need computer and business skills training and the only place to go is options in training. I have been dealing with them since 1990 and always had great service, incredible feedback - and where else can you go that always gives speedy support, even if we haven't been in touch for a while?" Thank you Jenny!


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