South Africa

Essential coaching techniques

Coaching basics

 

√ Standard expectations vs Individual expectations

√ Listening and commenting effectively

√ Hershey Blanchard model for leadership

√ Competency vs motivation

 

Ontological coaching techniques

 

√ Listing and speaking

Clarity 4D Profiling

Clarity4D is a combination of personality profiling and development programmes for the individual, partners, teams and corporations.

FOR THE INDIVIDUAL 

Each individual will have a personal report which is simple to understand, affordable, gives a global language of C O L O U R and is effective in terms of:

SAQA 91874: NATIONAL OCCUPATIONAL QUALIFICATION: INSURANCE UNDERWRITER (NOQ: IU)

Entry Requirements: 
Grade 12 and/or equivalent or at least five years of Insurance work experience. 

The purpose of this qualification is to prepare a learner to evaluate and interpret information to protect stakeholders' interests by using specialist technical knowledge to determine, price, manage and transfer risk. A qualified learner will be able to:

FAIS Fit & Proper CPD: Consumer Protection Act 68 of 2008

These programmes incorporate the Financial Advisory and Intermediary Services Act No37 of 2002, Determination of Fit & Proper Requirements for Financial Services Providers, 2017 requirements in terms of the Continuous Professional Development effective 1 June 2018 in terms of Board Notice 194 of 2017.

CPD Category

Ethics and Practice Standards

Description

Consumer Protection Act 68 of 2008

FAIS Fit & CPD: Protection of Personal Information Act 4 of 2013

These programmes incorporate the Financial Advisory and Intermediary Services Act No37 of 2002, Determination of Fit & Proper Requirements for Financial Services Providers, 2017 requirements in terms of the Continuous Professional Development effective 1 June 2018 in terms of Board Notice 194 of 2017.

 

CPD Category

Ethics and Practice Standards

Description

FAIS Fit & Proper CPD : Financial Intelligence Centre Act 38 of 2001

These programmes incorporate the Financial Advisory and Intermediary Services Act No37 of 2002, Determination of Fit & Proper Requirements for Financial Services Providers, 2017 requirements in terms of the Continuous Professional Development effective 1 June 2018 in terms of Board Notice 194 of 2017.

CPD Category

Ethics and Practice Standards

Description

FAIS Fit & Proper CPD : National Credit Act 34 of 2005

These programmes incorporate the Financial Advisory and Intermediary Services Act No37 of 2002, Determination of Fit & Proper Requirements for Financial Services Providers, 2017 requirements in terms of the Continuous Professional Development effective 1 June 2018 in terms of Board Notice 194 of 2017.

CPD Category

Skills and Abilities

Description

National Credit Act 34 of 2005

FAIS Fit & Proper CPD : Finance and Insurance Motor Retail Fundamentals

These programmes incorporate the Financial Advisory and Intermediary Services Act No37 of 2002, Determination of Fit & Proper Requirements for Financial Services Providers, 2017 requirements in terms of the Continuous Professional Development effective 1 June 2018 in terms of Board Notice 194 of 2017.

 

CPD Category

Skills and Abilities

Description

National Certificate: Generic Management ID 59201 Level 5

The National Certificate: Generic Management, NQF Level 5 forms part of a learning pathway of management qualifications across various sectors and industries. It is specifically designed to develop management competencies required by learners in any occupation, particularly those who manage first line managers.

A person acquiring this qualification will be able to manage first line managers in an organisational entity. First line managers may include team leaders, supervisors, junior managers, section heads and foremen.

AUDITING - ISO 45001 (OCCUPATIONAL HEALTH AND SAFETY)

Outline:

 

  1. Auditing Fundamentals

- Defining audits

- Types of audits

- Audit criteria

- Audit strategies

 

  1. Audit Teams

- Auditor competencies

- Team Communication

- Team meetings

- Roles and responsibilities

 

  1. Audit Evidence

- Data and information

- Types of evidence

- Interviewing strategies

- Document strategies

- Environmental strategies

- Credibility of evidence

 

IMPLEMENTATION - ISO 45001 (OCCUPATIONAL HEALTH AND SAFETY SERIES)

Outline:

 

  1. ISO 45001:2018 Occupational Health &Safety Management Series

- Understanding the ISO Annex SL edition

- Understanding the key management criteria within the ISO 45001:2018 series

- Understanding the process approach

 

  1. Systems Framework:

- Decompiling the ISO 45001:2018 series

- Identifying the scope of the management system

- Developing a company specific management framework

- Integrating the framework into legislation

 

5S PRINCIPLES TRAINING

Outline:

  1. Introduction

- Historical overview of 5 S

- 7 Waste streams (lean management)

- Streamlining processes

- Benefits of the 5 S

- Integration of the 5 S into SHEQ

 

  1. Kata

- Introduction to KATA

- Improvement KATA

- Coaching KATA

- KATA and neuroscience

- KATA and behavioural science

 

  1. The 5S Methodology (practical approach)

- S1: Sorting

- S2: Setting

- S3: Shinning

- S4: Standardizing

SIX SIGMA PRINCIPLES

Overview:

  1. Introduction to Six Sigma

- The history of quality management

- Foundations of Six sigma

- Fundamentals of management

- Opportunities and risks within quality

- Key embedded management concepts within Six Sigma

- Case study

 

  1. Statutory obligations within the quality domain

- Introduction to legislation

- Criminal and civil liability

- Statutes supported by quality management

- Case study

 

Learning Programme Design and Development Distance Learning Programme

Our Learning Programme Design and Development Distance Learning Programme is aimed at Programme Designers and Developers, Facilitators, Educators, Trainers, Lecturers, Teachers, ETD-Practitioners and others involved in learning programme design and development-related activities.

Learners will learn more about the following:

Mentor Distance Learning Programme

Our Mentor Distance Learning Programme is aimed at Facilitators, Educators, Trainers, Lecturers, Teachers, ETD-Practitioners, Supervisors, Managers, professionals, trade workers and others involved in mentoring-related activities.

Learners will learn more about the following:

Pages

Subscribe to South Africa